Terry

21 years of experience
Phoenix, AZ

I've been a technician for about 20 years and am ASE certified. My expertise is in GM vehicles but I enjoy working on just about every type of car. I love being able to help people with any and all car-related issues.

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services

car

Honda Pilot
on January 13

Terry did an excellent job! His attention to detail and efficiency was clearly demonstrated! Inital estimated time of completion was 5.5hrs but he got it done in 3!


on January 05

Terry was the mechanic assigned to assess my vehicle. He arrived on time. He was very pleasant and knowledgeable and he took the time to explain what was going on with my truck.


on December 31

He was knowledgable and honest. He knew exactly what I was talking about and helped me figure out if I had a warranty on my problem (which he didn't need to do). He taught me stuff and showed me what was wrong. I was in good hands!


on December 28

My experience with My Mechanic was awesome. He was even able to show up earlier to fix my car. He was nice and went straight to work. He didn't take long at all. Thank you Terry and I would definitely recommend him to anyone


on December 29

Terry was incredible. Showed up right on time, and educated us through the issue my car was having. He was efficient and so helpful. Great experience all around!


on December 23

He was very smart. He knew exactly what to look for when doing the pre inspection. He also answered all my questions promptly and provided me with the necessary information I needed to know about the future of the vehicle I was looking at. Most importantly he showed up on time.


on January 07

Terry communicated well prior to our appointment and arrived on time. He did a very good job assessing my car. My only concern when I told him his reading was different than one I had received and I would get a third opinion it felt like he became very defensive and not really listening to me. The only reason I wanted a third opinion was his code was different than the first I received from somewhere else and was going to require a greater expense. It wasn't that I didn't think he was honest I just wanted to make sure since I am spending my money and I want the best service for my car. He was apologetic and I appreciate that since I want to be able to verbalize my opinion to who ever I choose to work on my car and he seems like a great choice.


services

car

Pontiac G8
on December 05

Excellent mechanic. Got me back on the road fast, and was very knowledgeable on what he was doing. Quick to resolve any issues on the spot. !!!Highly recommend!!!


on January 10

Terry was prompt and very thorough. He explained to me what the issues were and how to correct them. I highly recommend him.


on November 24

Terry was fantastic! He fixed the problems and addressed a power steering leak. He was thorough, knowledgeable, and his work exceeded my expectations.


on January 12

Terry was on time, professional, and he got the job done in a timely manner. I'm glad to have had him as my mechanic.


on November 23

Terry was punctual and very knowledgeable. He did a great job explaining the issue and giving his recommendations. I will definitely request his services again. THX Terry !


on November 20

Terry arrived early to my scheduled appointment and completed the repairs in less amount of time than expected. I also ended up paying less than the original quoted amount. He took his time to explain the repairs and answer my questions. Great service and would highly recommend.


on November 17

Terry was very thorough when explaining what was going on with my car. He goes over and beyond what is required. I recommended him to do a job for my cousin. We have had a great experience. Thank you Terry for doing a great job.


on November 10

Excellent service.... Terry called when on his way, and introduced himself once he got here. the job was done with short amount of time and a great deal of knowledge.. I will use Terry again for any other service I may need ..


on January 01

Terry arrived before appointment time, knew what to do and executed with precision. Over all, great experience.


on October 22

Terry did an amazing job on my 2012 Nissan Versa. He was a professional and worked very efficiently. I will definitely be using him again. He was a hard worker and he worked fast to have my car back on the road in no time.


services

car

Honda Civic
on July 11

Terry was very efficient, on time, and very professional. Called 20 minutes before appointment time to announce his arrival. My wife and I will use your service repeatly. Thank you so much.


services

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Chevrolet Camaro
on August 10

Showed up 10 minutes early got to work right away knew what he was doing and got it done in a very timely mnnor and very friendly/courtious will definitely recommend to anyone


on October 21

Terry was great, he was on time, very knowledgeable and courteous. He knew what he was doing and explained what he was doing and future career for our vehicle.


services

  • Other Inspections

car

Acura TSX
on October 22

Awesome experience, he was early and super helpful. He knew the starter wasn't a problem so he fixed something small and didn't charge the full $330 that was quoted.


on October 25

Terry was great and easy to work with. I felt like he was very trustworthy and did a great job on the car. This was a great experience and I will definitely book him again.


on October 29

Terry arrived right on time, even though he called to let me know he was stuck in traffic & might be running a bit late. He was quick and did a good job!


services

  • Inspection / Diagnostics

car

Honda Accord
on November 10

Spot on Terry you was right about the original factory lights hid must have been the wrong one or using to much voltage. Both lights are working now, Awesome costumer service Arrived early and knew what he was doing thank you.


services

  • Inspection / Diagnostics

car

Volvo V50
on October 06

Terry was early for my appointment (called ahead to make sure it was okay) and was totally okay with me looming on. I called him out to diagnose a fuel smell and, even though he was unable to duplicate smell, he talked me through everything he was looking at. In addition to trying to diagnose my specific request, he did a once-over of my vehicle which was greatly appreciated.


on August 16

Based upon our last experience, we asked YourMechanic.com to send Terry back to take care of a few more repairs for our 2000 Suburban. He arrived 15 minutes early on a Monday morning, and again did an outstanding job. We will not hesitate to refer him to our friends.


on August 16

This has been a very positive experience. Mr shaw contacted me an hour prior to appt. ,to let me know that he would be arriving shortly, and he did. There was a minor issue about service to be performed/parts needed,he calmly and competently resolved the issue,went to work and repaired my vehicle. I was hesitant about trying this service. Mr Shaw exuded competency and professionalism,and I AM IMPRESSED, will definately use again and recommend to others. I have never written a review before, but this experience warrants it. Terry is a positive representation of ability,professionalism, and more importantly customer service.


on August 16

Terry was on the money. He was on time his job performance was excellent. Work was completed sooner than I expected. This is the way to go folks. Thanks again Terry.


services

  • Tune-up

car

Toyota Sienna
on August 17

Terry did a great job assessing the car and doing a complete first service. Happy with the report because it was thorough and the suggested follow up serivce quote came through quickly to ensure everything can be done within a short space of time.


on August 17

Terry is awesome!! As a grandmother, it is hard to find someone to fix my car at the last minute--and someone that will come to me!! Terry was early--which was amazing!! He's very efficient and knows his stuff!! I would recommend him to everyone! As a female--there are not many mechanics that can be trusted---I'm glad I finally found one that I can :)


Rating summary
5 star
117
4 star
7
3 star
1
2 star
2
1 star
4
How people describe Terry

Friendly

(83)

Professional

(85)

Competent

(70)

Courteous

(70)

Goes above and beyond

(52)

Expert

(56)

Knowledgeable

(77)

Timely

(80)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com