I've been a technician for about 22 years and am ASE certified. My expertise is in GM vehicles but I enjoy working on just about every type of car. I love being able to help people with any and all car-related issues.
This was the second time Terry has serviced my automobile. Both times he was timely, professional and courteous! He diagnosed the problem with my vehicle quickly and was spot-on. He also pointed out the defected part, so i would know what the problem was. I would recommend his service any day f the week.
I noticed that my drive belt was frayed when I got home from work the night before my appointment and wasn't sure how I could get this taken care of on my one day off this week. I did an online search on finding a Saab mechanic and this website was an option that popped up. Boy am I thankful that it did! Since I drive a Saab, I was worried that the mechanic coming would not know the workings of my vehicle. Terry arrived ahead of schedule and quickly started the process of changing my belt. He was incredibly professional and knowledgeable. I asked him many questions and loved that he has been a mechanic for over 20 years. I will definitely use Terry for all of my vehicles and recommend his services to everyone.
This is my second experience working with Terry and it keeps getting better. Very knowledgeable, courteous, and helped me understand what was wrong with my car.
Terry was very knowledgeable, friendly, and helpful. He explained the issue with ease and at my "level". I felt like I was part of the process and I will definitely be using Terry again. Thank you!
Terry was very knowledgeable, was professional the entire time. Was bery detailed in what he was talking about. Would refer him to my co-workers
Terry did great with my 98 Ford Expedition! He arrived early and completed the work in a timely manner. Thank you for your hard work Terry!
Terry showed up on time, prepared and went right to work. Even though I was not there and I had to leave any questions to my wife, he did a full inspection of the brake system, giving me an idea of the condition of the rear brakes as well. The cost was less than the original estimate and the work was done in a fast, efficient and professional manner. I'll certainly use again.
Very help full an knows what he's talking about. Told us the information an also was to go about it thanks. Highly recommended
Very helpful and very fast at fixing the car. Really great at explaining what exactly was wrong and how he was going to fix it.
Terry did a great job on a rack replacement. I probably needed a little more instruction on how far off the steering wheel alignment was going to be pending a visit to the alignment shop (was expecting the alignment shop, but didn't anticipate the steering wheel would be that far off). Then the Stabilitrack malfunction was going off as a consequence of not having steering wheel top center reset in PMC, so that behavior was unexplained/unexpected. But he was fast and competent.
Work was done faster than the estimated time. Definitely felt like I got my monies worth & will def book future appointments
This is the second time I have had Terry come out to check my vehicles, and as always he provides outstanding customer service! Terry takes the time to do a complete and thorough diagnostic of the vehicle, complete with notes, options, and recommendations. What I also like is that Terry takes extra care and consideration to make sure that the customer understands the situation, and how to properly prioritize what's needed to keep your vehicle running smooth. I would recommend Terry's services to anyone needing mobile car maintenance and service. Please visit Terry's profile page to learn more about this great mechanic! Thank you Terry!
Terry was excellent. He arrived early and was efficient, clean and safe. He also helped me with some out of scope diagnostics that help me understand the workings of this recently acquired vehicle. Thank you Terry.
Very knowledgeable, professional and great customer service. The was my first time using this service and you now a customer for life!
He takes pride in his work. In a tough situation he helped out more than he had to and I am very appreciative for him going above and beyond what he had to making sure I had all the car information needed. I would recommend his service any day.
Terry has done several services for me. He has been very prompt and explained what he was doing and answered all my questions to keep my vehicle in running condition. I would highly recommend him.
Terry was early for my appointment (called ahead to make sure it was okay) and was totally okay with me looming on. I called him out to diagnose a fuel smell and, even though he was unable to duplicate smell, he talked me through everything he was looking at. In addition to trying to diagnose my specific request, he did a once-over of my vehicle which was greatly appreciated.
Showed up 10 minutes early got to work right away knew what he was doing and got it done in a very timely mnnor and very friendly/courtious will definitely recommend to anyone
Terry was great, he was on time, very knowledgeable and courteous. He knew what he was doing and explained what he was doing and future career for our vehicle.
Awesome experience, he was early and super helpful. He knew the starter wasn't a problem so he fixed something small and didn't charge the full $330 that was quoted.
Terry was great and easy to work with. I felt like he was very trustworthy and did a great job on the car. This was a great experience and I will definitely book him again.
Terry arrived right on time, even though he called to let me know he was stuck in traffic & might be running a bit late. He was quick and did a good job!
Spot on Terry you was right about the original factory lights hid must have been the wrong one or using to much voltage. Both lights are working now, Awesome costumer service Arrived early and knew what he was doing thank you.
Based upon our last experience, we asked YourMechanic.com to send Terry back to take care of a few more repairs for our 2000 Suburban. He arrived 15 minutes early on a Monday morning, and again did an outstanding job. We will not hesitate to refer him to our friends.
This has been a very positive experience. Mr shaw contacted me an hour prior to appt. ,to let me know that he would be arriving shortly, and he did. There was a minor issue about service to be performed/parts needed,he calmly and competently resolved the issue,went to work and repaired my vehicle. I was hesitant about trying this service. Mr Shaw exuded competency and professionalism,and I AM IMPRESSED, will definately use again and recommend to others. I have never written a review before, but this experience warrants it. Terry is a positive representation of ability,professionalism, and more importantly customer service.
Terry was on the money. He was on time his job performance was excellent. Work was completed sooner than I expected. This is the way to go folks. Thanks again Terry.
Terry did a great job assessing the car and doing a complete first service. Happy with the report because it was thorough and the suggested follow up serivce quote came through quickly to ensure everything can be done within a short space of time.
Terry is awesome!! As a grandmother, it is hard to find someone to fix my car at the last minute--and someone that will come to me!! Terry was early--which was amazing!! He's very efficient and knows his stuff!! I would recommend him to everyone! As a female--there are not many mechanics that can be trusted---I'm glad I finally found one that I can :)
Offered to do the work 2 days early....of course I said yes. Very knowledgeable on my cadillac, fast repair, fair price, courteous and friendly. Will definitely use Terry again. Love the Your Mechanic service. Got a new battery without having to leave the house.