I've been a technician for about 20 years and am ASE certified. My expertise is in GM vehicles but I enjoy working on just about every type of car. I love being able to help people with any and all car-related issues.
I booked an appointment on Your Mechanic to have someone take a look at my Pontiac GTO. I had a MIL (check engine or service engine soon) light come on and the car was acting abnormal. Terry was my mechanic, who was very professional and ready to start the job. He hooked his scan tool to the vehicle and came to the conclusion that the ECM (engine control module) was bad and needed to be replaced. I bought a new computer for the car, took it to the dealer to have it reprogrammed, and now it works like a charm. Thanks Terry for the help.
Top rating for Terry. He finished ahea of schedule with an excellent quality repair and completed a very detailed report on my car on other recommended repairs. Hope he is available for the next repair on my very high-use/extreme-use delivery vehicle. He is fantastic! Saved HUGE $$ compared to the shop doing the work. No need to make Your Mechanic great again as they already are!
Terry did an excellent job! His attention to detail and efficiency was clearly demonstrated! Inital estimated time of completion was 5.5hrs but he got it done in 3!
I would trust him to evaluate any car I'm about to buy. Very professional and even came out twice since I was having issues with scheduling.
Great guy. Fixed it fast, had all the parts. Made me aware of more issues which I will be able to fix myself. Great first time experience!
Terry was the mechanic assigned to assess my vehicle. He arrived on time. He was very pleasant and knowledgeable and he took the time to explain what was going on with my truck.
He was knowledgable and honest. He knew exactly what I was talking about and helped me figure out if I had a warranty on my problem (which he didn't need to do). He taught me stuff and showed me what was wrong. I was in good hands!
Terry was prompt and very friendly! He quickly ascertained what was wrong with my car and what steps I needed to take to fix it.
Terry was incredible. Showed up right on time, and educated us through the issue my car was having. He was efficient and so helpful. Great experience all around!
My experience with My Mechanic was awesome. He was even able to show up earlier to fix my car. He was nice and went straight to work. He didn't take long at all. Thank you Terry and I would definitely recommend him to anyone
He was very smart. He knew exactly what to look for when doing the pre inspection. He also answered all my questions promptly and provided me with the necessary information I needed to know about the future of the vehicle I was looking at. Most importantly he showed up on time.
Terry communicated well prior to our appointment and arrived on time. He did a very good job assessing my car. My only concern when I told him his reading was different than one I had received and I would get a third opinion it felt like he became very defensive and not really listening to me. The only reason I wanted a third opinion was his code was different than the first I received from somewhere else and was going to require a greater expense. It wasn't that I didn't think he was honest I just wanted to make sure since I am spending my money and I want the best service for my car. He was apologetic and I appreciate that since I want to be able to verbalize my opinion to who ever I choose to work on my car and he seems like a great choice.
Excellent mechanic. Got me back on the road fast, and was very knowledgeable on what he was doing. Quick to resolve any issues on the spot. !!!Highly recommend!!!
Terry was prompt and very thorough. He explained to me what the issues were and how to correct them. I highly recommend him.
Terry was fantastic! He fixed the problems and addressed a power steering leak. He was thorough, knowledgeable, and his work exceeded my expectations.
Terry was on time, professional, and he got the job done in a timely manner. I'm glad to have had him as my mechanic.
Terry was punctual and very knowledgeable. He did a great job explaining the issue and giving his recommendations. I will definitely request his services again. THX Terry !
Terry was very professional and honest . He did a great job of communicating some issues with my engine but did not pressure me to get work done that I didn't need at this time. I highly recommend Terry.
Showed up 10 minutes early got to work right away knew what he was doing and got it done in a very timely mnnor and very friendly/courtious will definitely recommend to anyone
Terry was great, he was on time, very knowledgeable and courteous. He knew what he was doing and explained what he was doing and future career for our vehicle.
Awesome experience, he was early and super helpful. He knew the starter wasn't a problem so he fixed something small and didn't charge the full $330 that was quoted.
Terry was great and easy to work with. I felt like he was very trustworthy and did a great job on the car. This was a great experience and I will definitely book him again.
Terry arrived right on time, even though he called to let me know he was stuck in traffic & might be running a bit late. He was quick and did a good job!
Spot on Terry you was right about the original factory lights hid must have been the wrong one or using to much voltage. Both lights are working now, Awesome costumer service Arrived early and knew what he was doing thank you.
Terry was early for my appointment (called ahead to make sure it was okay) and was totally okay with me looming on. I called him out to diagnose a fuel smell and, even though he was unable to duplicate smell, he talked me through everything he was looking at. In addition to trying to diagnose my specific request, he did a once-over of my vehicle which was greatly appreciated.
Based upon our last experience, we asked YourMechanic.com to send Terry back to take care of a few more repairs for our 2000 Suburban. He arrived 15 minutes early on a Monday morning, and again did an outstanding job. We will not hesitate to refer him to our friends.
This has been a very positive experience. Mr shaw contacted me an hour prior to appt. ,to let me know that he would be arriving shortly, and he did. There was a minor issue about service to be performed/parts needed,he calmly and competently resolved the issue,went to work and repaired my vehicle. I was hesitant about trying this service. Mr Shaw exuded competency and professionalism,and I AM IMPRESSED, will definately use again and recommend to others. I have never written a review before, but this experience warrants it. Terry is a positive representation of ability,professionalism, and more importantly customer service.
Terry was on the money. He was on time his job performance was excellent. Work was completed sooner than I expected. This is the way to go folks. Thanks again Terry.
Terry did a great job assessing the car and doing a complete first service. Happy with the report because it was thorough and the suggested follow up serivce quote came through quickly to ensure everything can be done within a short space of time.
Terry is awesome!! As a grandmother, it is hard to find someone to fix my car at the last minute--and someone that will come to me!! Terry was early--which was amazing!! He's very efficient and knows his stuff!! I would recommend him to everyone! As a female--there are not many mechanics that can be trusted---I'm glad I finally found one that I can :)