Terry

21 years of experience
Phoenix, AZ

I've been a technician for about 20 years and am ASE certified. My expertise is in GM vehicles but I enjoy working on just about every type of car. I love being able to help people with any and all car-related issues.

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on April 28

Terry was on time and got right to work. He exceeded our expectations and I appreciate the service. Ask for Terry!!


services

car

Ford Taurus
on April 12

This is the second time I have had Terry come out to check my vehicles, and as always he provides outstanding customer service! Terry takes the time to do a complete and thorough diagnostic of the vehicle, complete with notes, options, and recommendations. What I also like is that Terry takes extra care and consideration to make sure that the customer understands the situation, and how to properly prioritize what's needed to keep your vehicle running smooth. I would recommend Terry's services to anyone needing mobile car maintenance and service. Please visit Terry's profile page to learn more about this great mechanic! Thank you Terry!


on April 05

Terry was excellent. He arrived early and was efficient, clean and safe. He also helped me with some out of scope diagnostics that help me understand the workings of this recently acquired vehicle. Thank you Terry.


on March 30

He takes pride in his work. In a tough situation he helped out more than he had to and I am very appreciative for him going above and beyond what he had to making sure I had all the car information needed. I would recommend his service any day.


on March 26

Terry has done several services for me. He has been very prompt and explained what he was doing and answered all my questions to keep my vehicle in running condition. I would highly recommend him.


on April 06

Terry is very knowledgeable about American made cars. After inspecting my car, he was able to pinpoint why it was not starting as well as diagnose the exact cause of it leaking. He provided a thorough inspection and fair quote of recommended repairs for my car. I would highly recommend Terry to anyone who is in need of a mechanic who is knowledgeable, quick, and honest.


on March 23

Great at what he does. Explains and shows you everything. I would definitely recommend him to anyone I know that needs car service. Thank You Terry!!


on March 17

Terry was great. He got the job done real quick and it made me feel confident in his ability to fix my problem. The brakes had me worried on the road, but now that Terry worked on it, I feel completely safe driving. I'll look into having him work more on my vehicle.


on March 10

Terry was great, really took the time to go over everything with me. He gave me some options, and showed me what happened, and took some pictures to show what happened to my car.


services

car

Toyota Corolla
on March 10

Professional and timely friendly service is why il keep doing business with my mechanic, terry did an awesome job not only fixing everything but explaining how it works


services

  • Custom Diagnostic

car

Pontiac Sunfire
on March 09

I was very pleased with the service that Terry provided. I'm just disappointed that I didn't have my son contact yourmechanic.com sooner. The online service is great, and the mechanic Terry Shaw was great too! I have already recommended Terry specifically to my coworkers. Thank you!


services

car

Toyota Corolla
on March 07

Still blown away that I have never heard of this service, Terry showed up right on time, great guy, very knowledgeable, il be requesting him every time


on March 06

Terry was wonderful. He arrived exactly on time and did the repair that was required. There was attempt to up-sell. I greatly appreciate it. He also cleaned on of my belts that was making a funny noise without my asking.


on February 24

He rescheduled me earlier which worked out great for my schedule! Showed up on time , got to work right away knew what he was doing and got it done in a very timely manner . Talked about every step he was doing to my car .He was very friendly, I will definitely recommend to anyone.


services

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Toyota Camry
on February 22

Awesome job ! Repairing my brakes detailed & thorough knowledgeable and I can tell he has a true passion when it comes to cars. I will keep him as my mechanic. Thank you Terry!


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car

Ford Focus
on February 04

Top rating for Terry. He finished ahea of schedule with an excellent quality repair and completed a very detailed report on my car on other recommended repairs. Hope he is available for the next repair on my very high-use/extreme-use delivery vehicle. He is fantastic! Saved HUGE $$ compared to the shop doing the work. No need to make Your Mechanic great again as they already are!


on February 18

I booked an appointment on Your Mechanic to have someone take a look at my Pontiac GTO. I had a MIL (check engine or service engine soon) light come on and the car was acting abnormal. Terry was my mechanic, who was very professional and ready to start the job. He hooked his scan tool to the vehicle and came to the conclusion that the ECM (engine control module) was bad and needed to be replaced. I bought a new computer for the car, took it to the dealer to have it reprogrammed, and now it works like a charm. Thanks Terry for the help.


services

  • Inspection / Diagnostics

car

Volvo V50
on October 06

Terry was early for my appointment (called ahead to make sure it was okay) and was totally okay with me looming on. I called him out to diagnose a fuel smell and, even though he was unable to duplicate smell, he talked me through everything he was looking at. In addition to trying to diagnose my specific request, he did a once-over of my vehicle which was greatly appreciated.


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Chevrolet Camaro
on August 10

Showed up 10 minutes early got to work right away knew what he was doing and got it done in a very timely mnnor and very friendly/courtious will definitely recommend to anyone


on October 21

Terry was great, he was on time, very knowledgeable and courteous. He knew what he was doing and explained what he was doing and future career for our vehicle.


services

  • Other Inspections

car

Acura TSX
on October 22

Awesome experience, he was early and super helpful. He knew the starter wasn't a problem so he fixed something small and didn't charge the full $330 that was quoted.


on October 25

Terry was great and easy to work with. I felt like he was very trustworthy and did a great job on the car. This was a great experience and I will definitely book him again.


on October 29

Terry arrived right on time, even though he called to let me know he was stuck in traffic & might be running a bit late. He was quick and did a good job!


services

  • Inspection / Diagnostics

car

Honda Accord
on November 10

Spot on Terry you was right about the original factory lights hid must have been the wrong one or using to much voltage. Both lights are working now, Awesome costumer service Arrived early and knew what he was doing thank you.


on August 16

Based upon our last experience, we asked YourMechanic.com to send Terry back to take care of a few more repairs for our 2000 Suburban. He arrived 15 minutes early on a Monday morning, and again did an outstanding job. We will not hesitate to refer him to our friends.


on August 16

This has been a very positive experience. Mr shaw contacted me an hour prior to appt. ,to let me know that he would be arriving shortly, and he did. There was a minor issue about service to be performed/parts needed,he calmly and competently resolved the issue,went to work and repaired my vehicle. I was hesitant about trying this service. Mr Shaw exuded competency and professionalism,and I AM IMPRESSED, will definately use again and recommend to others. I have never written a review before, but this experience warrants it. Terry is a positive representation of ability,professionalism, and more importantly customer service.


on August 16

Terry was on the money. He was on time his job performance was excellent. Work was completed sooner than I expected. This is the way to go folks. Thanks again Terry.


services

  • Tune-up

car

Toyota Sienna
on August 17

Terry did a great job assessing the car and doing a complete first service. Happy with the report because it was thorough and the suggested follow up serivce quote came through quickly to ensure everything can be done within a short space of time.


on August 17

Terry is awesome!! As a grandmother, it is hard to find someone to fix my car at the last minute--and someone that will come to me!! Terry was early--which was amazing!! He's very efficient and knows his stuff!! I would recommend him to everyone! As a female--there are not many mechanics that can be trusted---I'm glad I finally found one that I can :)


on June 17

Offered to do the work 2 days early....of course I said yes. Very knowledgeable on my cadillac, fast repair, fair price, courteous and friendly. Will definitely use Terry again. Love the Your Mechanic service. Got a new battery without having to leave the house.


Rating summary
5 star
165
4 star
9
3 star
2
2 star
2
1 star
4
How people describe Terry

Friendly

(127)

Professional

(130)

Competent

(108)

Courteous

(109)

Goes above and beyond

(81)

Expert

(88)

Knowledgeable

(120)

Timely

(121)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com