Terry

21 years of experience
Phoenix, AZ

I've been a technician for about 20 years and am ASE certified. My expertise is in GM vehicles but I enjoy working on just about every type of car. I love being able to help people with any and all car-related issues.

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on May 22

Always professional and on time.


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car

Dodge Caliber
on May 17

Terry showed up on time, prepared and went right to work. Even though I was not there and I had to leave any questions to my wife, he did a full inspection of the brake system, giving me an idea of the condition of the rear brakes as well. The cost was less than the original estimate and the work was done in a fast, efficient and professional manner. I'll certainly use again.


on May 02

Terry did a great job on a rack replacement. I probably needed a little more instruction on how far off the steering wheel alignment was going to be pending a visit to the alignment shop (was expecting the alignment shop, but didn't anticipate the steering wheel would be that far off). Then the Stabilitrack malfunction was going off as a consequence of not having steering wheel top center reset in PMC, so that behavior was unexplained/unexpected. But he was fast and competent.


services

car

Ford Taurus
on April 12

This is the second time I have had Terry come out to check my vehicles, and as always he provides outstanding customer service! Terry takes the time to do a complete and thorough diagnostic of the vehicle, complete with notes, options, and recommendations. What I also like is that Terry takes extra care and consideration to make sure that the customer understands the situation, and how to properly prioritize what's needed to keep your vehicle running smooth. I would recommend Terry's services to anyone needing mobile car maintenance and service. Please visit Terry's profile page to learn more about this great mechanic! Thank you Terry!


on April 05

Terry was excellent. He arrived early and was efficient, clean and safe. He also helped me with some out of scope diagnostics that help me understand the workings of this recently acquired vehicle. Thank you Terry.


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Chrysler 200
on May 11

Very knowledgeable, professional and great customer service. The was my first time using this service and you now a customer for life!


on March 30

He takes pride in his work. In a tough situation he helped out more than he had to and I am very appreciative for him going above and beyond what he had to making sure I had all the car information needed. I would recommend his service any day.


on March 26

Terry has done several services for me. He has been very prompt and explained what he was doing and answered all my questions to keep my vehicle in running condition. I would highly recommend him.


on April 06

Terry is very knowledgeable about American made cars. After inspecting my car, he was able to pinpoint why it was not starting as well as diagnose the exact cause of it leaking. He provided a thorough inspection and fair quote of recommended repairs for my car. I would highly recommend Terry to anyone who is in need of a mechanic who is knowledgeable, quick, and honest.


on March 23

Great at what he does. Explains and shows you everything. I would definitely recommend him to anyone I know that needs car service. Thank You Terry!!


on March 17

Terry was great. He got the job done real quick and it made me feel confident in his ability to fix my problem. The brakes had me worried on the road, but now that Terry worked on it, I feel completely safe driving. I'll look into having him work more on my vehicle.


on May 10

Terry is great to work with.... explains all he is doing .. pleasant and polite . . will call him again ..


services

car

Toyota Corolla
on March 10

Professional and timely friendly service is why il keep doing business with my mechanic, terry did an awesome job not only fixing everything but explaining how it works


on March 10

Terry was great, really took the time to go over everything with me. He gave me some options, and showed me what happened, and took some pictures to show what happened to my car.


services

  • Custom Diagnostic

car

Pontiac Sunfire
on March 09

I was very pleased with the service that Terry provided. I'm just disappointed that I didn't have my son contact yourmechanic.com sooner. The online service is great, and the mechanic Terry Shaw was great too! I have already recommended Terry specifically to my coworkers. Thank you!


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Toyota Corolla
on March 07

Still blown away that I have never heard of this service, Terry showed up right on time, great guy, very knowledgeable, il be requesting him every time


on April 28

Terry was on time and got right to work. He exceeded our expectations and I appreciate the service. Ask for Terry!!


on May 16

Terry was on time and very professional. He was very knowledgeable and took great care of my vehicle.


on March 06

Terry was wonderful. He arrived exactly on time and did the repair that was required. There was attempt to up-sell. I greatly appreciate it. He also cleaned on of my belts that was making a funny noise without my asking.


on February 24

He rescheduled me earlier which worked out great for my schedule! Showed up on time , got to work right away knew what he was doing and got it done in a very timely manner . Talked about every step he was doing to my car .He was very friendly, I will definitely recommend to anyone.


services

car

Toyota Camry
on February 22

Awesome job ! Repairing my brakes detailed & thorough knowledgeable and I can tell he has a true passion when it comes to cars. I will keep him as my mechanic. Thank you Terry!


on November 24

Terry was fantastic! He fixed the problems and addressed a power steering leak. He was thorough, knowledgeable, and his work exceeded my expectations.


on August 28

Terry was prompt and competent. He fixed the problem at hand quickly and without engaging in any BS or pressure sales when it was done. Definitely recommend.


on November 23

Terry was punctual and very knowledgeable. He did a great job explaining the issue and giving his recommendations. I will definitely request his services again. THX Terry !


on November 20

Terry arrived early to my scheduled appointment and completed the repairs in less amount of time than expected. I also ended up paying less than the original quoted amount. He took his time to explain the repairs and answer my questions. Great service and would highly recommend.


on August 04

Terry was incredible! I called him to see if he could come 1 day early. It just so happened he had a cancelation this afternoon and he came right away to fix my vehicle. What a total sweetheart, he went above and beyond to ensure I was happy. Terry replaced my alternator with unbelievable expertise. Should my vehicle need repair I will certainly have Terry do the work.


on November 17

Terry was very thorough when explaining what was going on with my car. He goes over and beyond what is required. I recommended him to do a job for my cousin. We have had a great experience. Thank you Terry for doing a great job.


services

car

Dodge Caliber
on September 02

Excellent service, had an appointment scheduled at 10:30 he showed up about an hour early, and worked as quick as possible. Showed me what part he replaced and answered any questions I had. Will definitely recommend and use the service again


on August 07

Terry was amazing, showed up 10 minutes early and got the job done quickly and efficiently. He was very friendly and glady answered any and all questions I had for him offering easy solutions that I would be able to do myself. I will be calling Terry for all my cars mechanical needs.


services

car

Infiniti M35
on September 04

Terry was on time, even early. He was very knowledgeable about the repair. He explained to me what was going on and also took the time to explain what was wrong with my car to my friend over the phone. My friend usually helps me with repairs but he was not available for this repair. I would definitely recommend Terry Shaw to anyone needing their vehicle serviced. I love the convenience of having the repair done at my house. I would recommend Yourmechanic to my friends. Thank you Terry!


Rating summary
5 star
174
4 star
9
3 star
2
2 star
2
1 star
5
How people describe Terry

Friendly

(134)

Professional

(137)

Competent

(115)

Courteous

(115)

Goes above and beyond

(85)

Expert

(91)

Knowledgeable

(126)

Timely

(129)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com