I've been an automotive technician since 2007. I earned an Automotive Science degree, then worked at several major dealerships, national service chains, and independent repair shops. Following that I served for five years as an Avionic Technician in the United States Army. I am currently working towards a Mechanical Engineering degree, and YourMechanic gives me the flexibility I need to balance work and studies. My specialties include electronic diagnostics and repair, but I'm able to work on a wide variety of Asian, Domestic, and European cars. I look forward to assisting my customers with their automotive needs.
Nothing short of outstanding. He showed up on time to replace my brake pads (as the inspector yesterday indicated that this was the reason for the grinding noise I was hearing). He answered my questions about what was wrong and how to tell; even showing me the part and how it worked. When he got to the replacing, he found that one of the rotors was badly in need of replacing. At no fault of his own, he didn't have that part, but we were able to run out and get it for him at O'Reily's Auto Parts. He completed all of the work in my garage and then took me for a test drive to be sure that the repair work was completed to my satisfaction. He was very professional and worked efficiently. I had the car serviced just days before with another yourmechanic who really dropped the ball, telling me that my rear brakes were fine, but when we had it reinspected, the second yourmechanic said that the pads were bad and that the first mechanic should have seen this. Yourmechanic remedied the problem so that at least financially it didn't cost me extra, however the resolution itself took a long time with no one returning phone calls from their 1800#.
Lance was very diligent and finished the job in less time than I thought possible. He had the front struts done and was half finished with changing the rear shocks after an hour and a half.
San Antonio, TX
He's very knowledgeable about what's he doing. Has the patience to explain everything you ask of him. Great personality. Can't wait for him to do more on my car.
Lance was awesome. Friendly and did quick work. I saved a bunch of money compared to what I was quoted with at Firestone and Just Brakes. Lance also inspected my car and let me know my back breaks were probably good for another year or so, the shops were trying to convince me I needed to replace them as well. Great service, thanks man!
Lance did an amazing job. He showed up right on time and was prepared for the job. He was quick with changing my serpentine belt even though it was extremely difficult to reach. He knew what to do and how to do it. He was extremely polite and professional. I wouldn't think twice about having him work on my car again.
Couldn't have asked for a better mechanic. Extremely knowledgeable, professional, and courteous. I wouldn't hesitate to recommend Lance.
He did incredible job and explained everything all the way through. Great customer service great person.
very perfessional on time and he knew what he was doing! completly satified! definately recommending!
Experienced and professional. Great mechanic. YourMechanic shines in SanAntonio
Very professional and diligent. Will definitely book him again for future work.