I've been an automotive technician for over 15 years. I've worked with GM, Honda, Subaru, Nissan, and Infiniti dealerships. I can work on most makes and models and am skilled at diagnosing new situations. I strive for customer satisfaction on every job and I make it my priority to deliver quality service.
My only discression with Joel this time is I asked before he did the work were my brakes & rotors locked because if they were Id rather fix that. Long story short, I'm ending up doing both jobs because he said a brake flush would fix the problem. But he was professional while doing the job. I just prefer all out honesty to save my pockets not hurt them.
Joel arrived on time and ready to get to work. His appearance is very professional and he is polite and knowledgeable. He determined the most likely cause of the issue (it's intermittent, so hard to diagnose for certain) quickly and made a follow-up appointment for the following morning, on a Sunday to replace the part. He is a very nice and personable man. I enjoyed meeting him and speaking with him.
Third time using your mechanic and having Joel as my mechanic.. Very professional, timely, and knowledgeable. Will continue to book through this service to get Joel as wll
This was the first time to use Your Mechanic. Joel immediately got to work replacing the water pump. He showed mr the old pump, explaining what could have occurred if I had continued to drive mh Hummer without replacement. Joel treated my Hummer like it was his own vehicle. I will definitely use Joel again.
Joel was wonderful. He told me it would take an hour to fix my car and he was right. He showed me the part that broke and explained it to me. I will book him the next time I need my car serviced.
This is my second appointment with Joel. Awesome experience once again. Starter was bad and he replaced it and had me back on the road. Will book again for next time something need repair or replacement.
Joel always does a professional job when working on our vehicles. He is very polite and cleans up afterward. He is also very nice in that he will explain in detail any question I ask.
Joel arrived a few minutes early and I love the feature where you get messaged when he's on the way and you can even track him! He was very professional and got right to work replacing the serpentine/drive belt. Even though Toyota makes it difficult to replace the belts on a Highlander, he was very proficient and done under an hour. He also did diagnostics at no extra charge and recommended other services(with quotes), but didn't try and sell me. Instead, he was very honest in letting me know that the recommended services weren't urgent, but something I need to address long term. Very satisfied with the service and a big thank you for saving the Fam Vacation!:)
2nd time I've had Joel work on my 1993 Miata. First time was for both Serpentine belts being replaced after one snapped. The second time was today for my P/S Pressure hose. Both times were quick and very professionally done. The steering instantly felt smoother and there were no leaks at all afterwards. And the belts haven't troubled me since. If you need someone to work on your car and get the job done right the first , You can count on Joel.
This is the 2nd time Joel has worked on my car. He was right on time and got to work right away. He was very professional, and a pleasure to talk to. He diagnosed the problem and discussed money saving options to correct it. He answered all of my questions patiently. I will definitely use Joel for any future needs and confidently recommend him to friends and family. Great Job Joel!
Great customer service very knowledgeable would recommend using him to all of my friends. Answered every question I had and explained everything to me what he was doing
Once again, Joel showed up early and did a fantastic, thorough job. I could not be more pleased with his work, service, attitude, and ability. He is MY new mechanic. Period!
Joel was very professional. He answered any questions I had ( I only had a couple). He did the job quicker than I thought due to the rain water that had collected on a guard underneath. I would definitely use him again. I would recommend him for any mechanic job needed. Thank you Joel !!
Joel was the first mechanic that came for our appt (my husband & I both use him). We really appreciated his friendliness, his professionalism, and his willingness to explain things & answer our questions. We will always book with him. He was not available for booking for a while so I actually waited to book my appt with YourMechanic until I saw that he was back. I highly recommend him.
Joel was fast, friendly and I will definitely be using him as my mechanic moving forward. Highly recommend him and this service.
Joel is very professional. He diagnosed and explained the problem. Friendly and to the point type of person. The way I like it!
Joel was early to the appointment, extremely professional, knowledgeable and competent. His patience in EXPLAINING what he was going to do and where other problems existed will certainly encourage me to request him again for future repairs! Fantastic first experience with YourMechanic!!
Joel was on time. Got to work very quickly. Fast, efficient and had my car fixed in no time.Very pleasant to deal with. I highly recommend Joel!
Initially I was sceptical of having work being done on the car at my house. Joel arrived on time and set to work, dissipating my scepticism. The work was thorough and the service polite and friendly. I shall probably need to try a more significant service/repair to be totally comfortable but the first impression was positive.
I went to the dealership and to Good Year for the shaking issue. Both said there was something different causing the problem. Both of them were wrong. Thanks to Joel for being honest about repairs needed.
When we couldnt think of no one else to contact about our motor he put his thinking cap on and helped us find tire plus right in our faces ..we didnt even know they did that type of work he was great
Took time and identified the root cause and recommend correct repair ... this is my first time and I like the service.
Prompt, courteous, great customer service. Will definitely book again. Back on the road. Highly recommend!!
Joel to the rescue again !! He saved the day by helping me make a great decision on my new car purchase. He went way above and beyond on this service even in the pouring rain.
Joel did a great job with replacing the throttle body. He arrived on time and was both professional and friendly. He was also able to explain to me about other potential issues with my car that may need attention.
Joel replaced both CV axles on my car and drives like new! He was quick and very professional! Will certainly ask for him again! Thanks for your hard work!
Joel is the best around! He worked on our truck previously and did a great job. He's fast and efficient and no bull around. He doesn't sell you anything you don't need and he's very honest about anything you may need in the future or how long it will be before you need any of part.
On time and did a great job explaining that it needed more work and set it up really easy. Great mechanic and professional.
Joel was on time, professional, respectful, neat with his work(given that he had limitations with the working environment) and he showed me the faulty parts of the gadgets to ensure I see the difference between old(faulty) and new
I had Joel preform a pre purchase inspection on a car i was going to purchase from out of state. He finished quickly and documented only 1 small issue that will be easy to fix, and noted everything else looked great. Highly recommended.