I've been an automotive technician for over 15 years. I've worked with GM, Honda, Subaru, Nissan, and Infiniti dealerships. I can work on most makes and models and am skilled at diagnosing new situations. I strive for customer satisfaction on every job and I make it my priority to deliver quality service.
Joel was a very nice guy. He was on time. Got the job done so fast I wish I had used him the last 3 times someone tried to out a belt on and failed. Joel explained everything to me including what he did and what else he diagnosed my vehicle with. He didn't try to talk to me like I'm stupid cuz I'm a girl lol. I would and plan to hire him again. In the near future. Thanks so much Joel!!!
Joel as always continues to do an amazing job and support his customers by proving excellent service.
Very professional. Knowledgeable. Help me to diagnose possible problem. Will recommend him and this site to anyone in or around Jacksonville. Have the site saved on my home page. Will use in the future.,😊
Once again, Joel was a great choice for my mechanic. He was punctual and professional and quick. It took him 25 minutes to do an estimated 1 hour repair. And everything works great now in my 2011 Mazda 3.
I was impressed with Joel and with the whole experience using yourmechanic.com. Joel arrived exactly on time, performed a pre-purchase inspection on a vehicle, and caught many items that I did not notice myself when examining the vehicle. I still purchased the vehicle, but his attention to detail helped me negotiate down the price on the vehicle to compensate for part of the cost of fixing the items that he noticed. Joel was honest, professional, and very skilled at his job. I would not hesitate to book him again. He didn't even complain that we unfortunately had him working out in the blazing sun where the truck was located. Next time I'll try do find some shade!
It was great experience having Joel work on my 2011 Mazda 3. He was right on time and worked quickly. He was very professional and happy to answer any of my questions. Great choice for a mechanic.
Joel was very professional and extremely courteous. He explained to me what my car needed and why. I appreciate such excellent service! Thank you all so much for helping me get back on the road again!
Joel was extremely professional, and pleasant. He arrived right on time and got right to the job. He accomplished a big job in just a couple of hours (evenwith my son hanging over his shoulder, poor guy). I have nothing but excellent words for this young man, and will be booking him again.
Joel was prompt, very polite and professional. Thank you for a great service at a great price. I will recommend Joel/Yourmachanic to everyone.
Joel did a great service and saved me a big time from what the dealership was trying to hide from me. Next time I need someone I would not hesitate to book him.
Joel arrived on time and ready to get to work. His appearance is very professional and he is polite and knowledgeable. He determined the most likely cause of the issue (it's intermittent, so hard to diagnose for certain) quickly and made a follow-up appointment for the following morning, on a Sunday to replace the part. He is a very nice and personable man. I enjoyed meeting him and speaking with him.
Third time using your mechanic and having Joel as my mechanic.. Very professional, timely, and knowledgeable. Will continue to book through this service to get Joel as wll
This was the first time to use Your Mechanic. Joel immediately got to work replacing the water pump. He showed mr the old pump, explaining what could have occurred if I had continued to drive mh Hummer without replacement. Joel treated my Hummer like it was his own vehicle. I will definitely use Joel again.
Joel was wonderful. He told me it would take an hour to fix my car and he was right. He showed me the part that broke and explained it to me. I will book him the next time I need my car serviced.
Joel is very professional and courteous. He is very attentive to his work. And we appreciate his business like manner and knowledgeable service.
Joel was on time and very friendly. He explained the process and was not pushy about getting more money out of me. I feel he was honest and willing to do what it took to make the situation work for me.
This is my second appointment with Joel. Awesome experience once again. Starter was bad and he replaced it and had me back on the road. Will book again for next time something need repair or replacement.
Joel always does a professional job when working on our vehicles. He is very polite and cleans up afterward. He is also very nice in that he will explain in detail any question I ask.
Joel arrived a few minutes early and I love the feature where you get messaged when he's on the way and you can even track him! He was very professional and got right to work replacing the serpentine/drive belt. Even though Toyota makes it difficult to replace the belts on a Highlander, he was very proficient and done under an hour. He also did diagnostics at no extra charge and recommended other services(with quotes), but didn't try and sell me. Instead, he was very honest in letting me know that the recommended services weren't urgent, but something I need to address long term. Very satisfied with the service and a big thank you for saving the Fam Vacation!:)
2nd time I've had Joel work on my 1993 Miata. First time was for both Serpentine belts being replaced after one snapped. The second time was today for my P/S Pressure hose. Both times were quick and very professionally done. The steering instantly felt smoother and there were no leaks at all afterwards. And the belts haven't troubled me since. If you need someone to work on your car and get the job done right the first , You can count on Joel.
This is the 2nd time Joel has worked on my car. He was right on time and got to work right away. He was very professional, and a pleasure to talk to. He diagnosed the problem and discussed money saving options to correct it. He answered all of my questions patiently. I will definitely use Joel for any future needs and confidently recommend him to friends and family. Great Job Joel!
He was on time, polite, and knew what he was doing. He is also one of the most honest mechanics my wife and I have met.
Great customer service very knowledgeable would recommend using him to all of my friends. Answered every question I had and explained everything to me what he was doing
Once again, Joel showed up early and did a fantastic, thorough job. I could not be more pleased with his work, service, attitude, and ability. He is MY new mechanic. Period!
Joel was very professional. He answered any questions I had ( I only had a couple). He did the job quicker than I thought due to the rain water that had collected on a guard underneath. I would definitely use him again. I would recommend him for any mechanic job needed. Thank you Joel !!
Joel was the first mechanic that came for our appt (my husband & I both use him). We really appreciated his friendliness, his professionalism, and his willingness to explain things & answer our questions. We will always book with him. He was not available for booking for a while so I actually waited to book my appt with YourMechanic until I saw that he was back. I highly recommend him.
Joel was fast, friendly and I will definitely be using him as my mechanic moving forward. Highly recommend him and this service.
Joel is very professional. He diagnosed and explained the problem. Friendly and to the point type of person. The way I like it!
Joel was early to the appointment, extremely professional, knowledgeable and competent. His patience in EXPLAINING what he was going to do and where other problems existed will certainly encourage me to request him again for future repairs! Fantastic first experience with YourMechanic!!