I've been an automotive technician since 2007, and have worked on all types of Domestic, Asian, and European cars. Prior to becoming a professional automotive technician I spent nine years in the United States Army serving as a diesel mechanic. I'm focused on great customer service and look forward to providing excellent repairs.
Hector went above and beyond the call of duty. He was very efficient, brought the parts, checked out everything. He read through all the schematics to double check to be sure nothing was missed in installation. He was phenomenal in treating me exceptionally as a customer. Hector has an extremely high level of integrity and he got the part installed, made sure it was done right the first time and even though the appointment was evening, he was upbeat and worked hard the entire time. Very detail oriented and definitely went far beyond the extra mile to get the job done as promptly as possible. This type of customer service is getting very rare in this day and age and it was really great to have such a wonderful mechanic work on the vehicle. This was like dealing with a family member who really and truly cares about you as a person and has a very high regard for the work he does and extremely honest wanting to do what it takes to keep the customer happy. And he has another very, very happy customer!!!
Hector was very helpful. Great communication about the issues I was looking at on my vehicle. I would highly recommend him, and will request him in the future.
Once again Hector was outstanding. Early arrival, quick diagnosis, and his knowledge lead to very quick repair. Wish I would have called him sooner, but absolutely certain I will call him for all my repairs in the future. Your mechanic service is my new source for all repair work on my Sienna and Malibu. Thanks
Hector is an absolute pro! He took time to educate me as he was making his analysis of the problem. His warm personality put me to ease, as this was the first time I had a service like this at my home. Hector did not rush, but rather took the time to ensure his diagnostic was absolutely accurate. I will most definitely will book any future appointments with Hector.
Hector arrived on schedule and quickly diagnosed and fixed the issue. Hector suggested a test drive after the repair, to ensure my issue was addressed. The car is running fine now. Hector was professional, friendly and courteous.
Hector was fantastic. He had a great attitude and patiently explained all of the areas of my engine that I needed to pay attention to. It was educational. I wasn't expecting anything more than a battery change. It was a positive experience.
On time- did a fantastic job- explained issues with my vehicle- would highly recommend- this was the first time I used this service but I will definitely use them again- Thanks Hector
Hector showed up a little early, which is a good thing. The job didn't even take a full hour. He explained what service he provided and gave me a quote on some work that I should get done. Very professional. Will be using him again
Hector arrived early, well prepared, and very nice. He went right to work and estimated length of repairs to be 3 hours. He was done just shy of his estimate and I was confident he did a good job. He also made assessment for other services and repairs I will need soon. Overall I am very satisfied and would recommend him and Your Mechanic.
Hector was right on time and extremely friendly. He answered all my questions and even informed me of some issues I wasn't aware of. I'll be sure to request Hector every time!
Hector was very knowledgeable about the car I was buying, and the replacements/maintenance he reommended I get turned out to be bang on. He worked with me even though I was running late for my appointment, he was very courteous and patient with me, and I was very satisfied with his service.
Hector came and replaced my brake pads and rotors. After doing that, he answered all my questions I had about other things with my vehicle. He gave my vehicle and good inspection and recommended a few things be done in the future. Super nice guy willing to walk you through with what he was doing, very transparent which is important in his line of work. If you trust your mechanic, you come back, end of story. Hector was great, I will definitely be using him again.
Hector definitely exceeded our expectations! ON TIME. GREAT PERSONALITY. KNOWLEDGEABLE. Showed us what condition our brakes were in, saving us money right off the bat. Hope to book him again!
Hector was a great communicator. My appointment was from 5:30-6:30 p.m. and he arrived right before 5:30 ready for the job. He was courteous and informative concerning my car. I would gladly have him work on my car any time.
Hector was very knowledgeable, and has diagnostic skills that allow him to really get to the root of the problem. Professional, reliable, and honest. I highly recommend to anyone for any electrical job.
Extremely helpful and friendly! Talked through what needed to be fixed with me and showed me how to check for certain things in the future. Also avoided making unecessary charges.
Hector was really professional and polite. He waited during a pre purchase inspection bc we were unprepared, while we got gas to start the car (I still bought it). Very thorough and and knowledgable too!! Thanks Hector!
Hector was fantastic. There was a loud rattling noise coming from my engine and when I took it to my local auto repair shop they said I needed a new alternator and belt and wanted to charge around $775. Hector originally came out to do that repair with a refurbished alternator I bought, but upon inspection said the alternator was fine and I just needed a new decoupler (and that it wouldn't hurt to change the belt and pulley for preventative maintenaince). My total cost for parts and labor ended up being under $300. Hector was extremely nice and accommodating. I can not say enough good things about him and yourmechanic.com. You guys definitely have a customer for life.
Hector took his time to make sure the job was done well and completely. He showed up promptly at the scheduled time of the appointment. He even took the time to diagnose some additional issues I would not have otherwise known my car had. Hector was very professional and kind.
Showed up on time and was very friendly and inviting. Hector is very knowledgeable in his field and was very helpful in helping find the problem with my car.
Hector was very timely and provided a thorough inspection. He took his time in explaining the inspection to me and I feel comfortable with his findings.
Hector was great. I hired him to replace my drum brakes, and he informed me as soon as he knew that they were not the problem and had plenty of life on them. We rescheduled and he got the problem fixed whih ended up being the calipers on the front.
Hector was excellent. Very professional and fast. Personable too, would definitely hire again.
Hector was right on time. He was thorough, friendly, and did a great job. Hecotr is someone I definitely trust with my vehicles.
Hector was quick, friendly, and helped me figure out a problem with an easy solution! Highly recommended him to anyone.
Showed up early and got straight to business, saved me almost $200. Definitely requesting Hector next time I have car troubles.
He is great and I would highly recommend him to a anyone that needs auto work
Hector is a great guy and an honest mechanic. Would recommend!
Knowledgeable experienced prompt polite a very good experience with this company and your employee thank you very much