I have been an automotive technician since 2003. I have worked at Ford and Chrysler dealerships as well as at Firestone and Goodyear. I work with all makes and models of vehicles and love connecting with people over their cars. I take pride in delivering a great customer experience and exceeding expectations!
Brandon was nice and knowledgeable about the spark plugs and spark plug wires he replaced. Showed up on time and completed the task within the time he said he would. He also gave several good recommendations on things that need to be addressed in the future but was not pushy about it. Overall great guy and mechanic.
Brandon replaced the thermostat on Miata 2006. Called prior to confirm his arrival time and arrived on that scheduled time. A professional and respectful in everyway. He organized the work site. Tarp the garage floor to catch any antifreeze. Ramp the car. Collection container and tools plus special tools for removal and replacement. Completion included pressure test for cooling system leaks and road test. Smart phone photos from start to finish including odometer reading. Work completed, road tested, work site cleaned, signed off on Brandon's smart phone. Recommend this service for time saving and scheduling. Plus Budget saving. beyond a 5 Star rating, ********
Brandon showed up at the exact time of the appt. while I was at work and proceeded to start working on my car when I met him. He was very polite and professional. He also explained some of the issues that he encountered. The repair process went well and now my car is running fine! Kevin
My fuel pump needed to be replaced. Brandon showed up early and did the job within the allotted time window for the price that was quoted. He does excellent work.
Polite, professional, and conscientious of my time. He performed the repairs and showed me a few other things that needed attention soon. Will be having him return and knock those out soon.
Brandon did an excellent job of repairing the radiator on our vehicle. He explained the process during the repair which led to great confidence in his work.
Brandon was able to determine the problem (a bad fuel pump) quickly and recommend next steps without trying to sell any unnecessary services. I was very impressed by his service and would highly recommend him to anyone.
On time and professional. Price went up after job completion, not happy about that- but Brandon got it changed back close to what I agreed to pay.
Brandon is very knowledgeable and did an excellent job working on my vehicle. This is not the first time I've used him and it won't be the last.
Brandon was right on time, he was very polite and professional and went straight to the problem and fixed it in a short time, he checked all my fluids and advised me that I should flush my Transmission Fluid at my next Oilchange. I recommend Brandon highly and will request him for my next Service. Job well done! Thank you Brandon.
Brandon did a great job - quickly replaced all parts and showed me, a car novice, everything he was doing. All done in my driveway on a Sunday afternoon. Couldn't get any better!
Timely arrival. Courteous and polite. I had my car inspected after taking it to the dealership for my annual oil change. Of course, as usual, the dealership always finds problems that require repair. This time they said it was an oil leak and fuel leak. This information is never conveyed by a mechanic to give you the opportunity to ask questions; but is conveyed instead by the person who checks you in and out. Then I was presented with a quote over $1300 to make the repairs. Since I have never seen evidence of a leak, I decided to get a second opinion from Your Mechanic. To make a long story short, at this time, I now have the peace of mind to drive my car minus a $1300 deposit at the dealership. Thanks Brandon!
Brandon was great. Showed up on time, was courteous and knowledgeable. He figured out what was wrong and solved my problem after my own regular mechanic charged me $85 for 'computer diagnostics' and couldn't find the issue to fix it. I will definitely call Brandon again!
The appointment and Brandon were great. He was very professional and helpful and that was truly appreciated. He is a great employee and your organization is lucky to have him. I would use this service again and recommend it to friends and family knowing that he works there.
Brandon was great! He took the time to explain everything to me, and didn't have a problem answering any of my questions. I found him to be a mechanic whose goal was to do what is best for his customers, and not to see how much money he can get them to spend. I have been telling everyone about him and Your Mechanic all weekend!
As usually Brandon was on time , polite and ready to get to work and solve the problem. Brandon is the best , honest and proffesional and he is a great asset to his professional field.
I will never call another mechanic, Brandon is my guy! (I just made that up) ! Never have I had a more positive experience in dealing with something I know very little about. Brandon is very sharp, he knows his cars, what may or may not be happening and takes extra time to explain his thoughts. It is clear that integrity is extremely important to him and I am hopeful he will be rewarded for that as well as his expertise.
I would say this was the absolute BEST experience I've had in my life with a mechanic. A local car repair shop in Raleigh (autohaus) that specializes, in foreign cars, tried to swindle me with an $1080 brake job, claiming rotors needed to be replaced, and that brakes only had 25% life. This was two months before Brandon came and this was an absolute LIE. Brandon called me to the garage and showed me everything, and said brakes had 60 % life!! I was pissed. He left me with an invoice for....$70. Solid guy that you'd invite for a beer. Oustanding ethics. HIGHLY RECOMMENDED. Go see Brandon at your mechanic and don't get swindled!
Brandon was on time and was very professional. He was patient and allowed us to ask as many questions as we needed. We would be happy to have Brandon do any of our repairs in the future.
Brandon quickly diagnosed the issue. He was professional, and took the time to explain my options. His multipoint inspection revealed an issue caused by an unaffiliated mechanic. Excellent!
Brandon showed up early, diagnosed the problem and gave me ideas for how i should proceed. The car is on it's last legs so I need to crunch some numbers and do some thinking before moving forward.
Brandon was friendly and polite and he even was so kind enough to change time services for a later date. He definitely provided me with a lot of advise and just some of her personal experiences with working on vehicles. I really did appreciate the time and patience he took with my car to get it up and running again.
Brandon goes above and beyond. Because of his skill and the great service at YourMechanic, I have referred my sister in Fl. and my daughter in Atlanta to YourMechanic.
Brandon is professional, knowledgeable, and went above and beyond to fix my car - after spending over an hour carefully going over the car to figure out what was wrong, he fit another appointment in the same evening to try to fix it. When replacing the less expensive possible problem parts did not fix the issue, he fit me in as soon as possible to come back and get my car up and running again. I would definitely recommend Brandon to others!
Brandon arrived on time and was super quick. He inspected my car and offered general advice for keeping it maintained. He is also both knowledgeable and professional.
Brandon was very thorough in his inspection of my car and he found out very quickly what was wrong with it. I feel very fortunate and relieved that I have found a way to have access to a really great mechanic. I cannot recommend him and YourMechanic highly enough.
Brandon was very professional and very friendly. I felt confident that he would do a good job, and I would certainly use him again when I need further work done on my vehicle.
Brandon was very professional and I felt comfortable with him on taking care of my car. I was told by another auto service my problem was the starter. Brandon didn't go by that and checked my car over thoroughly;and it was my battery. Brandon could of taken advantage of a lady retired and just did the expensive repair. But it was the battery and that's what he repaired, costing me less than it would of been. I want Brandon for all my repairs from now on. Because I have confidence he will do the repair right. Plus it is so convenient to have him come to my home.
Brandon was punctual, professional, thorough, and knowledgeable. He really took the time to explain what he was doing and ultimately what the problem was with our vehicle. I can't say enough about what a wonderful experience it was to have him service our vehicle. I will definitely use him again and recommend him to all my friends!
This was my first experience with YoursMechanic. I was apprehensive but Brandon was knowledgeable and was able to finish the work in 2 hrs. Only hiccup was the dash board near the cup holder broke (slightly) while removing the emergency brake handle. This is not visible once he has assembled them back. I highly recommend Brandon and he knows the job.