BMW 760i Lubricate Steering and Suspension at your home or office.

Tung was wonderful.

Mr. Moton is a kind & respectful man, punctual, and knowledgeable of all makes & models of vehicles. He is also a distinguished U.S. military veteran. This was our second vehicle service from YourMechanic. Mr. Moton performed an oil change (including oil filter & 3 o-rings), engine coolant temperature sensor replacement, & trunk/steering/etc. lubrication on our BMW 7-series vehicle...the tasks were performed properly and in a timely manner. 'YourMechanic' is a convenient service as the mechanics come to you (home or designated place) to repair your vehicle and the cost of parts, labor, etc. is less than what a dealership, independent repair shop, etc. would charge for the same services + you interact directly with the mechanic performing all work on your vehicle vice a 'go-between' salesperson, 'service representative', 'service manger', etc...who are not the actual mechanics. Dealerships and other repair shops have overhead expenses, such as real estate/rent, utilities (electric, water, gas, etc.), additional employees (managers, sales/service representatives, etc.), parts inventory, heavy/light equipment, tools, etc. and those costs are passed on to the consumer just to keep their operations afloat. The 'YourMechanic' business model removes many of those additional business expenses into a simple online scheduling & service system + the local mechanics, which = lower costs for the consumer and a more personalized/convenient 'house call' vehicle service. Hope this helps...thank you.

Kevin was friendly and did a good job (we had one leftover part after button up, but that should not affect the cars performance). He went to great detail to tell me what he was doing, and I felt his communication was very good. I was disappointed that after being told by yourmechanic that he would be able to perform the registration into the BMW's system that a new battery was being installed (this changes the way the car charges the battery) Kevin called in advance to tell me that he didn't have the tools after all, but said he would get them in the future. Not a Kevin fault, but is a trust issue with yourmechanic's main office and telephone staff. I know it's hard to know every element of the cars out there, but I specifically asked, and initially got no response (but a lot of automated emails), but then got bad information from the yourmechanic representative.

Showed on time. personable. takes time needed to get it all done.