2000 Mazda Protege 90,000 mile service at the convenience of your home or office

Ben called to see if he could come to the appointment early. He was nice and he installed the alternator and belts and jumped the car to get it running. I was told to leave it running for about 10 minutes to charge the battery , then I'd be good to go. I let the car run for at least 20 minutes then turned it off and it wouldn't restart. I called him and left a message but he didn't return it. I called the main number which took hours to call me back just to say that they had to call me back again. When they called back the next day, they said that Ben had informed me that I would need new battery terminals...WHAT?? He NEVER mentioned anything about the battery terminals and his report has nothing to say about the battery. He either lied to the office or neglected to tell me or put it on the report. So then they asked me if I wanted to set up an appointment to get the terminals installed....NO!! I'm not booking another appointment after that!! Are they crazy??? I'll get someone else to do the terminals and I will NEVER use YourMechanic again.

This was great service from start to finish. Andrew was actually running ahead of schedule and called to see if a couple of hours early was okay with me. For me, it was perfect. He arrived at 11:30 and was finished promptly at noon. He is polite, knowledgeable and efficient. He made me aware of a couple of other things I might need to address in the future and when I do, I will most certainly choose him again. Thanks to Andrew and to Your Mechanic. To be able to have one's car serviced at one's home is incredibly convenient. There's no other way to go now.

I waited to drive the car this afternoon. Very professional and explained everything that was going on and I eft him alone . As soon as I can afford his suggestions I will do it because he is a guy you can trust. Very clean working enviroment. Very please with the results of his work. Great guy