2007 Jaguar XJR 80,000 mile service at the convenience of your home or office

This was my second time using Peter. Again I was blown away with his ability to explain what needed to be done thoroughly. You can tell he enjoys doing things right the first time.

Chet showed up and did exactly the check that I expected to test for fuel pump failure...I didn't know how or where and would have done it had I known. Regardless, we came up with the same result--pump failed. He was ready to do the job, but made clear what the hardest part would be. Being the car is a Jag, it was clear that the design engineers had never had to do maintenance on one...he set aside the time and checked to see of a cheaper pump might be available. Point made. He was working to make his customer happy while still doing the work needed. Told me about a few things besides on work I could do myself vs. have done. My kind of mechanic. Let the pros do what the pros do, let us knuckle busters do what we can to feel proud of ourselves. Great guy.

Excellent experience beginning to end. Edgar texted ahead of the appointment and asked if he could start early (which was fine) and asked some clarifying questions. He showed up when expected, was very cordial, and quickly got to work. An hour and a half later he was wrapping up, and the test drive confirmed the rattle was gone (he replaced a strut mount). He also adjusted the quote to reflect that only one strut mount needed replacement (system generated quote assumed both sides). Will definitely use again!