1995 Dodge B2500 114,000 mile service at the convenience of your home or office

I was pushed back a day even after knowing I can’t Reschedule within 48hrs cause of parts issues. Cool Wasn’t informed my older Throttlebody was fine and possible just needed clean till after the service was finished. Also wasn’t offered or shown the older part, didn’t even get to see a box and I paid for the part. the service was done on like 30 min.(not sweating that), but at the end my car still didn’t start. And was offered to Reschedule just to see what could possible be wrong. No Communication on options, or even if that was the possible problem of why my car wasn’t starting. Which was definitely explained my car seemed fine, just isn’t starting. Cool guy, got here at 3:15, appointment was at 3:30. By the time I arrived at 3:45, he was done my car didn’t start, I saw no Parts.. that’s all I’m saying. I trust he did the service, but it was interesting.. Taking it to a Dealership might have been the better option.

Theodore was very easy going and I had a great "gut" feeling right away. This is important to me, it builds trust for me. The maintenance my dealer had been hounding me on, was not needed and he did an inspection, explained brakes to me, checked tires, top of some wiper fluids, and other items I probably don't even realize since he was thorough. Trust is important to me and I felt my car was well taken care off. I will definitely forget my dealer now where in 3 years haven't felt the trust I felt within 10 minutes of talking with Theodore.

At first, things started off a little bumpy because he had to cancel and reschedule our original appointment date. A couple of days later, on the new appointment date, Rusty text me asking if I minded him arriving a couple of hours earlier than the schedule time, "yes, no problem." Rusty was very friendly and informative about the process. I handed over my keys and he got to work, replacing the fuel pump on my Dodge Ram. Approximately two hours later, to my surprise, Rusty informed me that my truck was running and good-to-go. I was expecting it to take longer. I have to say, being a first time user, I am extremely pleased with the My Mechanic quick and efficient service. MM has a new customer! Thanks.