2017 Audi SQ5 30,000 mile service at the convenience of your home or office

When he arrived I asked him if he had the scan tool to register/code the battery. He told me no scan tool was necessary I immediately called customer service they advised me I would need to make another appointment with a mechanic that had the proper scan tool. I gave the phone to the mechanic he and customer service agreed he would complete the install and try to code with a scan tool he had not Audi specific. When completed the alarm would not shut off eventually he fixed that and said he manually coded 1 key and said he couldn't encode the other, now the convertible top dose not work, traction control light on as well the top these were not an issue before the new battery was installed. When I got the estimate the details explained that some batteries of German auto makers need them to be coded, I have installed dozens of batteries in my life time, I chose to have Your Mechanic do the battery installation because I dint have the proper scan tool and.

Gustavo, was on time, professional and completed the work in less than the expected time frame. The service even ended up being less than the original quote. This could not have been a better experience. We will continue to utilize Gustavo and Your Mechanic in the future.

Very professional, always on time and does excellent work.