2011 Toyota Avalon 65,000 mile service at the convenience of your home or office

Overall it was a pleasant experience. I scheduled an appointment with Ben at 9am to replace the starter on my 2005 Toyota Corolla. Ben arrived around 9:15, greeted me, apologized for being a bit late as he stopped to pick up the part, took a look at my car and let me know that it would take about an hour. 40 minutes later he was done. He explained what he did, showed me that my car started, answered all my questions, bid me farewell and left. All before 10am. I found Ben to be very personable, knowledgeable and efficient. I highly recommend his services.

My appointment was scheduled for 12:30 pm and Theodore showed up at around 11:00 am so he was early and I was in the middle of a zoom meeting for a job interview. A call from him saying he was gonna be early would have been nice as I had to interrupt my job interview in the middle to talk to him about my car. Thankfully my prospective employer was understanding. He was not the friendliest person I’ve ever met but he was a good mechanic and fixed my issue very quickly. Not really sure what the 50 point inspection entailed or if he completed it ??? I did see him check radiator and filter but other than that not sure what else he inspected. ??? Overall I’m satisfied with what I wanted taken care of. As I’m not a mechanic and I have my car back and that’s what I needed.

The technician (Shawn) was extremely knowledgeable, attentive, and polite. He provided a detailed explanation of future work both verbally and visually. I'm reassured that the job will be accurately, thoroughly, and professionally performed.