1998 Mazda Protege 7,500 mile service at the convenience of your home or office

Neither poor nor great. Reginald was courteous. He jacked up one side of the car He did not run the engine for a little while to warm up the oil. For both these reasons, the refill did not take five quarts, meaning there was a pint or two of old, dirty oil left in the sump after he "drained" it. Also getting under a jacked-up car without additional jack stands is suicidal. He returned the old filters (and unused oil) to me, which I like. So he gets an "a" and you get a C- for not training him properly. IMHO, of course.

I'll start with the basics: John is punctual, professional, quick, and very competent. I would absolutely recommend him to any of my friends and family. On to my visit, specifically: I had an issue with some suspension work that I did earlier this year (DIY). I was having trouble tracking down the issue, so I wanted to get some professional help. This was my first time ever using a mobile mechanic service, and had never met John before. He showed up within 2 or 3 minutes of the start of the appointment window. After the usual courtesies, he got right down to business. He asked a few questions, listened me describe the work I had already done, etc. Then, he took a quick look around and made his recommendations. I'm no mechanic myself, but I do have enough knowledge to be dangerous. I can tell you he didn't recommend anything unreasonable (no cabin air filter nonsense to run up the bill, etc.), and he definitely caught some minor screw-ups I made during my DIY adventures. We scheduled a time for him to come out and replace the parts (sway bar end-links), and parted ways. Again, he showed up right on time. He installed the links and made a couple of minor alterations to fix my mistakes, all in about 40 minutes or so. He probably could've done it faster if I hadn't been so chatty. If I had done the work myself, it would've easily been 3 or 4 hours (optimistic estimate). It was worth it to get it done quickly and professionally, and to have a second (more experienced) set of eyes on the work I did previously. You won't be disappointed with John. If you've never used a mobile mechanic before, you're missing out. It's a much better experience than getting an appointment at a shop, taking off work to drop your car off, finding a ride, blah, blah. John won't BS you. If he recommends a service, it's because your car needs it. He brings all the tools he needs, plus the parts he'll need for the service/repair. Unless it's one of the few things best done at a specialized shop (alignments and such), he can do it just as well as a traditional shop. Even if it wasn't cheaper, I wouldn't go back to a shop. Of course, it is cheaper, so that's nice, too.