2011 Lexus IS350 95,000 mile service at the convenience of your home or office

After completing the brake pad/rotor replacement, Andrew took the vehicle for a test drive and noticed there was a sound coming from the brakes. He then proceeded to remove the tire and took additional time to make sure the issue causing the sound was gone and a thorough job completed. Appreciated making sure the job was fully completed before leaving.

I’d say he needs a raise right now. THE BEST!!!

Ramon is great. He’s experienced, he’s efficient, he’s always on time, and he’s honest. He diagnosed the issue with my car in about 10 minutes. When he came back to do the repairs, he replaced my serpentine belt in about 45 minutes (he had to take the wheel off and everything). I think the best thing I can say about him is that - in the three times he’s made repairs to my car - he has never once tried to oversell me on work that doesn’t actually need to get done. He’s also a really nice guy. I ended up staying outside and chatting with him the entire time he was making the repairs.