2014 Hyundai Santa Fe Sport 48,700 mile service at the convenience of your home or office

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Hyundai Santa Fe Sport


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Travis

Travis

160 Reviews; 16 years of experience
DON'T LEAVE THE MECHANIC ALONE! NO MATTER WHICH MECHANIC YOU'RE ASSIGNED. This is a tough one because I am sure that Travis is a great mechanic, but it's the practices of the organization that I have a problem with. I specifically requested brake pads to be done. I knew that my rotors could be turned and would not need to be totally changed out until the next time my brakes needed changing. Travis arrived on time and according to my husband he was very courteous. My husband walked away and Travis proceeded to do the work. When the work was done it turns out that Travis changed my rotors and my breaks and he never reached out to me (or my husband) to state that he would be changing the rotors. It would seem to me that although my job stated pads only, he brought rotors with him and had every intention of putting rotors on causing my bill to be $90 more than I expected. I reached out the to company and it would appear that they have a very stern position on battling with the customer when they know that they're wrong. It took 3 phones calls and me standing my ground for them to offer at least 50% of the increased amount back, and instead of them taking it from their pocket they took it from Travis, and on top of it, my brakes still had/has a squealing sound when I stop. I would imagine that this should go away with new pads and rotors. If you decide to use this company DO NOT leave the mechanic alone. I recommend that you stand there and watch them. I'm very disappointed with the company.
Suzan
Charlotte, NC
June 1
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Raymond

Raymond

1013 Reviews; 40 years of experience
Reached out to me to see if he could stop by early to better fit in with his schedule. Finished the repairs very quickly, and I look forward to working with Raymond on any future issues that may arise with my vehicle.
Jeffrey
Henderson, NV
September 23
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Adam

Adam

275 Reviews; 20 years of experience
Very thorough, efficient and courteous.
Jerry
Boca Raton, FL
November 26
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Whitney was obvious exsperienced and knowlegeable of the problem. His actions was that of a true profesional



David was knowledgeable, professional and thorough. I will have David do all my future car repairs.



Patrick was very professional and polite. He inspected my car and found that it wasn't as bad as I thought it was. He is very friendly and I would DEFINATELY recommend Patrick to all my family, friends and co-workers.


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