2007 Hyundai Elantra 129,000 mile service at the convenience of your home or office

Great communication and was very honest about possible risks that could have happened during the fix due to the nature of the situation. Explained it to me very straight forward and left it up to me to move forward or not. Very punctual as well. Possible Improvement Feedback - I communicated I was worried about the engine light not resetting due to something another mechanic told me and that I had to get my car SMOG'ed and this would cause a fail. Said the light would reset after a certain amount of drives automatically, but I could call and let him know if it didn't and he would come to reset it. Tried to call and have him reset it because it wasn't going off, but he never called me back. I ended up just having to risk it at the SMOG station and they were kind enough to reset the light before they tested it so I passed. This definitely caused me a lot of stress and I wish was handled differently regardless of the outcome. Please think about this in the future. Can't knock a star down though because the service was great and he got the job done.

Eric did a quick and thorough job.

Diego is such a nice guy. Very patient and understanding. The situation was that the tensioner mounting bolt snapped. Diego quickly assessed the situation and understood that the only way to fix it would be to replace everything. Given that I did not have the bolt readily available, or a securing nut, Diego offered to meet me at the auto store where he'd help me find the bolts and nuts needed to make the replacement. That is outstanding.