2004 Chrysler 300M 45,000 mile service at the convenience of your home or office

This is the second five star review I am giving Caz Showalter. The first five star review was after he came to my apartment to install a new fuel pump in my 1998 Chrysler Town & Country minivan. Read my previous review to learn of my excellent first experience with Caz. The fuel pump failed 7 days after it was installed. The van died going up a hill in my apartment complex and never started again. I had to roll it backward into a parking place in a public area by the mailboxes. The apartment complex was not happy. Caz's work carried a 12 month, 12,000 mile warranty through yourmechanic.com, so I contacted them to begin the process to make a warranty claim. It took a few days, and some prodding of the people at yourmechanic.com, but soon Caz was back with a new fuel pump. He dropped my fuel tank and replaced the pump right there where it sat. Bad news, though. This pump was bad too. the vehicle would not start. Caz ordered me a new pump, a different brand name, from his known reputable parts dealer, and was over the next day to install it. He rearranged his schedule to get me back on the road. The pump continues to work well, and it is because of Caz's work ethic, sense of pride, and ability to troubleshoot problems. Another great job, Caz. Thanks!

Lavelle is a great representation for the company. He was so helpful with my situation. He went above and beyond what was expected. He was very knowledgeable about other options that could be of assistance for me. I am very thankful that Lavelle was my Mechanic today and will definately request him in the future. Thank you Lavelle.

I am so glad that I took a chance on yourmechanic.com for my headlight replacement. Kevin was awesome. He was prompt, he was polite, and he was efficient. I highly recommend yourmechanic.com