Hello everyone! My name is Alvin and I am a long-time car fanatic that became an automotive technician out of a passion for all things automotive. I am a craftsman that takes pride in his work and have 10+ years of professional experience, and 10 years before that of person experience working on cars. I am a BMW-Certified Level 1/Master Technician and am a graduate of the prestigious BMW Service Technician Education Program (BMW STEP). I have served in different positions in various independent auto shops and within the BMW dealership network; everything from Apprentice Technician to Level 1/Master Technician to Shop Foreman to Operations Manager. While the core of my professional experience is in BMW's and European cars, I also have a wide range of experience in different car makes and models. Whatever your needs, I can fix it. I also hold a B.S. in Business Management from Baltimore University and have a passion for Customer Service and doing things right. From the customer experience, to the honesty and quality of my work, I want to change what car owners think of automotive service and repair and would love the opportunity to let my skills and experience work for you. Thanks for looking!
Best experience with a mechanic I have ever had. Alvin is intelligent, knowledgeable, well prepared, very thorough and an absolute professional. He took the time to explain everything he was doing and the reasoning behind it, and made very practical recommendations. Everything at every step of the way was well document with photos and notes, so that it was easy for me to know what needed to be done moving forward. It's clear that Alvin is motivated by a sincere desire to help others, which can't be said for others who've worked on my car in the past. I trust his judgement with regard to my vehicle, implicitly. The best part was, when it was all said and done, the bill was very reasonable!
Alvin was very thorough in attempting to find our problem in a situation that was not cut and dry. He diligently worked until he was able to find an explanation for why the taillights worked intermittently. Great detective work. If it were not for his attention to detail he would not have discovered the problem. Great JOB!!
Alvin was on time for our scheduled appointment. He was very friendly and took the time to explain certain things that was going on with my car. The services he provided was quick.... I would highly recommend Alvin and would definitely use him again. Thank you Alvin
Very prompt, friendly, and knowledgeable. He had an answer for many of my questions (I'm not too car savvy). Definitely went above and beyond. I highly recommend him. I will definitely book him for my future repairs.
Very professional, texted me the day before because there was a chance of rain. There was a mix-up about parts, so he went back and got the correct part, and was finished before the estimated time.
Alvin was very professional, he really took the time out to explain everything he was doing with my car so I didn't feel left out. He listened to everything I had to say and the information I had for him. He worked very efficiently and affectivily. He was able to point out the problem pretty much almost right away. My car is now running smoothly and I couldn't be more happier.
I will rate Mr. Alvin with five(5) stars and also say very professional his work performance is great,. surely I would recommend everyone whom need auto repairs whether spark plugs replacement or etc., He did a very marvelous job.
Alvin did a great job.He explains everything He's doing to your repair. Always asking do you have any question or concern's.I would let him to anothet repair on my car,or recommend him.He's professional,friendly,timely.
He was great! Very professional and did a great job servicing my vehicle. He was on time and the work actually took longer than he anticipated because of rust but he was very courteous and gracious. I would highly recommend him to anyone!
Very friendly and knowledgeable. Arrived on time and got right to work and explained anything he found. Would definitely recommend.
Very knowledgeable and friendly. Called the day before to get details about the car. Has a great personally.
Alvin arrive early for my appointment and he was very friendly and informative.
He was on time, friendly and took care of the problem in a professional manner
Alvin has been great! Always on time and does the job right!
Was very professional and knowledgeable.
Super nice guy great work great service
Alvin was awesome!!! Great mechanic!
Very professional and friendly.
It was really good 5 stars