Mazda MX-5 Miata Window Regulator Replacement at your home or office.

I posted this on YELP~ This was the most stressful car repair experience I have ever had. My MAzda Miata Mx-5 check engine light was on and I already knew it was one of two codes relating to fuel injection. I called last Wed. and scheduled an apt for Monday 100 pm. Monday 115- no mechanic.I called & the man told me he would call me right back....2 hrs later I called again. The woman said she would call me right back. No call Back. After wasting the entire day waiting, I left feedback on Facebook. I was told that they had called me back.I'm staring at my phone - no calls. I leave more feedback.I am told Kevin will come at 700 and I need to call again to confirm that is ok.I call and say fine though by this time I am wary it will turn out well. The woman on the phone insists I give her my VIN number and I cannot understand why, I question her, saying he is checking codes and then deciding what part he needs, so why would you need to call Mazda with my VIN Number. She gets testy and demands it, I go retrieve it outside. I tell her and she says So what part do you want me to order? I say how would I know the mechanic did not come yet! She gets frustrated with me as if I wasted her time. I get an email telling me Kevin is coming to a different address than is on my profile & the address I have told them I live at. I go for a walk because I am so upset that everything is turning out so badly I'm wondering if I stopped making sense. Kevin calls 4 times, he came early, he's sitting at the end of the street as they gave him the wrong address/n. . He is the nicest mechanic I have ever met. He quickly checks the code. He tells me there is NO WAY it can be done by YourMECHANIC- the car needs to be raised in the air and smoke needs to be blown thru the pipes to show where the leak is.Whoever does this will check the codes again, thats how it goes. SO I wasted my entire day and my money on something that could not be done out of a shop. Today I get an email with my receipt and Service Report. .I click the link - it says: The page you were looking for does not exist. You may have mistyped the address or the page may have moved. Today I feel more centered knowing it is not me who has stopped making sense, I can find a mechanic that communicates in a manner other Humans do and next time my money will not be completely wasted. So Maddy M of YOURMECHANIC said sorry they couldnt do the work - I said what about the other many many many mistakes from last wed. to the final mistake with the blank service email on Tuesday. I would like a refund as I already had the codes and I could have been told the very first time I called that this job could not be done at my house , that it needed to be done in a shop. Share review

Great experience; on-time, polite and efficient.

Great service. On time and professional.