2005 Suzuki Grand Vitara 81,000 mile service at the convenience of your home or office

He is a great help. Very soft spoken and honest. He's open to question and even gave me personal suggestions on what my next step is. Since this is my first car, he knew I would have a lot of questions.

Ramiro is very thorough and went through all the systems to make sure that he came up with the best solution. He then explained all of the solutions to me in detail in a way that I could understand.

Eduardo is awesome! He texted me asking if he could come a little early, I was free so I said sure. I had made the appointment for a new thermostat, which I was 90% sure was the issue with my car heater, but I asked him if he could check it first. He said that due to the diagnostic procedure for it he could either do diagnostic or the repair I ordered today, but not both due to engine temp etc. But he said it most likely was the thermostat based on my description, so I agreed to go ahead and replace it as booked. He let me stick around and observe, checked & tested his own work to make sure it was done right, and he even ended up finishing all the work before my original appointment start time. I got in my car to move it after the repair and it was toastier than it’s been in years!!! On top of all that Eduardo is courteous and professional, which is always a treat.