2019 Lexus RX450hL 110,000 mile service at the convenience of your home or office

After completing the brake pad/rotor replacement, Andrew took the vehicle for a test drive and noticed there was a sound coming from the brakes. He then proceeded to remove the tire and took additional time to make sure the issue causing the sound was gone and a thorough job completed. Appreciated making sure the job was fully completed before leaving.

Nick replaced my radiator today. He was early, friendly, and did a great job as far as I can tell. He also made recommendations based on questions I asked.

Mike was excellent and did a great job. He solved the code light problem and discovered that I needed to replace the parking brake actuator to complete the job. However, I received an email asking me to call Your Mechanic customer service to help with the quote to replace the actuator. They said they were not able to do that service. However, Mike knew what to do to replace it. I told him I would request for him to return to finish the job. I will not be using Your Mechanic again because now I have to find someone else to complete what appears to be a simple job.