1992 Jaguar XJS 6,000 mile service at the convenience of your home or office

Chet showed up and did exactly the check that I expected to test for fuel pump failure...I didn't know how or where and would have done it had I known. Regardless, we came up with the same result--pump failed. He was ready to do the job, but made clear what the hardest part would be. Being the car is a Jag, it was clear that the design engineers had never had to do maintenance on one...he set aside the time and checked to see of a cheaper pump might be available. Point made. He was working to make his customer happy while still doing the work needed. Told me about a few things besides on work I could do myself vs. have done. My kind of mechanic. Let the pros do what the pros do, let us knuckle busters do what we can to feel proud of ourselves. Great guy.

The mechanic was very courteous and was very good in explaining what he thinks may be wrong with the car.

Chris knows cars and people. He is what a tech should be: skilled, personable and neat. I have already told my neighbor about my good experience as they are looking for reliable service, too.