2016 Hyundai Genesis 120,000 mile service at the convenience of your home or office

I enjoyed the experience with Jose, he Did not take long to get to me, he asked a few questions about problems with the car, and then In no time he was right to work and was done within the appointment time. I am usually uncomfortable going to a mechanic, but with Jose being able to come to me I was able to get a set price for what I needed to be done without leaving home.

Appointment was scheduled for for 5p and I get phone calls and texts at 4p asking if he can come at that time, otherwise he won’t be able to come and will have to reschedule. I work from home and work have a very sensitive job and the interruption was very much not appreciated, especially because the appointment had been booked for days in advance and he contacts me the day of. Of course I’m not able to drop everything and have him come right then, so he tells me he’ll have to reschedule for the next day. Then for the time we reschedule for, he shows up almost an hour late and spends maybe fifteen minutes total at the appointment before leaving. No 50 point inspection, just checks it out and makes a suggestion about what he ‘thinks’ the issue is. I was disappointed to spend $90 for 15 minutes especially after him rescheduling with no explanation and the disrespect to my time. I appreciated him still coming out, but I will not be booking with him again and will strongly reconsider utilizing this service vs taking the risk of going to a regular mechanic amid the pandemic.

My first experience with Your Mechanic and it was great. David did a great job replacing my alternator. He was very professional and knowledgeable, answered all questions I had, and provided a quote for some more work that I requested without being pushy. I will definitely use him again. I love the convenience of being able to have work done at my home, especially with someone like David.