1999 Ford Escort 54,000 mile service at the convenience of your home or office

Ben arrived on time as scheduled. He inspected the car and gave us the right diagnosis. He replaced the starter of our car very quickly and professionally. He also fixed the A/C so the car was ready the very same day he came here. He is a also knowledgeable and friendly guy. Besides, he brought everything he needed to check and fix the car.

Jesse is good. He would be better if office had communicated better so he knew why he was here. “Customer service” is horrible. Whoever quoted my service was terrible and re-wrote what I asked for. I would not recommend Your Mechanic based on my experiences with your office.

Colby called to notify me he was in route to the inspection--to ease my mind and to ask if there was anything in particular/extra I wanted him to check out. He was going to do a pre-purchase inspection of a 2002 Ford Ranger. He assured me that I hired the right guy since he'd worked for Ford for 13 years. An hour or so later, he called me while he was driving home to discuss his inspection. I could ask him everything I wanted as we dialogued. That was so helpful! And way more personable and real than just reading the report he emailed. The report was thorough and included a test drive. He had recommendations for some work to be immediately done; rotors & brake pads. Then, included the cost for him to do that work should I choose. The price was fair and not crazy expensive. I'm still deliberating on whether to have that done or to wait for my mechanic to do it once I have the truck. Thank you again Colby.