1998 Ford E-150 Econoline 80,000 mile service at the convenience of your home or office

Jay from YourMechanic arrived in a pick up truck that appeared to be a professional repair garage on four wheels. Upon arrival, he was able to quickly diagnose and address a strut assembly and wheel bearing replacement recommendation that was originally diagnosed and quoted to me by another repair shop after I discovered the symptoms of faulty struts: Noise clanks, Bumpy Ride, Car takings a small "dive" when braking. I decided to give YourMechanic a try after believing the garage over-quoted me for the replacement parts and install. Jay worked hard and patiently to confirm the final estimate with me and acquire the necessary parts from the Materials Warehouse for this repair job which saved me approximately $500 from what the other garage quoted me with YourMechanic's pre-pay commitment discount applied. After quality-checking the car following this install, Jay discovered that a magnetic ring component that communicates with the car's sensors was missing from the newly installed wheel bearing that triggered the ABS and Traction Control signs on the dashboard. At the end of the call, he promptly set up a second follow-up appointment through the Warranty Department for warranty replacement of the wheel bearing. After this call, I was assured that the car was safe to drive in between the calls and I found that the car actually drove much smoother and better even while these lights were on. I followed Jay's instruction to not take the car on any icy or slippery surface until the follow up call was finished. I would recommend Jay.

Chris was honest in his evaluation of my vehicle and I thank him for putting that honesty into his report. If needed, I would book him again. By the way Chris do you come out for oil changes??

Fernando was very clean and presentable. He was very professional and I really respected that he followed covid rules and masked up. He explained everything that needed to be done and once he was convinced I clearly understood the work he got right to work and stayed on it until it was done. He did not drag out the time. I would use him again to work on my cars. My car drove like the champ she was when I bought her. Thank you Fernando/ My Machanic.