I've been an automotive technician since 1996. I'm very experienced with Domestic and Asian cars, and have been a Senior Lead Master Technician for Subaru since 2006. I treat all my customers' vehicles like they're my own and make sure problems are fixed the first time.
Mark inspected a 2001 Toyota Tundra I was considering purchasing from a private seller. Mark inspected and test drove the vehicle while I was at work. Mark took the time to call me and give me his take on the truck. It was obvious that he took his time to do a thorough inspection and helped me determine whether this truck fit my needs. I was very impressed with Mark's knowledge and his willingness to help. I decided not to buy this truck, but will definitely be using Your Mechanic to inspect my next option.
Mark went above and beyond when he ran into a little snag during job. He cared about his work. He even stayed late to finish the job. Would highly recommend him to anyone.
Thanks to Mark, our Toyota didn't overheat. I had been filling the coolant overflow container but didn't realize the Radiator was almost bone dry. Mark diagnosed an air pocket, filled me up. He also uncovered a leak in transmission fluid - I was a quart low and had no idea. Either one of these problems could have been quite costly. But he helped avoid that and didn't try to oversell me on addl. work. Rare these days. Would definitely recommend working with Mark if you get the chance.
Seems to care about the service he provides. Everything went fine.