I've been an automotive technician for over 25 years. I've worked in independent shops and European shops. I love working as a mobile mechanic because it allows me to work directly with my customers to explain what needs to be done to get their cars back up and running.
John is currently not taking new appointments.
John was very knowledgable about the car and also about local dealers. It was a real luxury to have him come to my home on a Sunday to diagnose a problem I had been trying to have my local shop look at for weeks. He was great.
The service is great however felt slightly shady because The guy that I talked to did not have any "your mechanic" logo on him. It would have felt more secure and professional if there was a uniform of some sort.
Very good. So far, I am very satisfied. I like the way John actually showed me the old/burnt spark plugs, instead of creating a huge confusing report on paper only, and provoking me to take his word for it. So far, I am very satisfied. As of now, I would recommend John and YourMechanic to other people.
John is honest.
problem was not fixed but still I have to pay $70.00 that's seemed too much. first time when I contacted your mechanic I was given different quotes, 1st was about $124.80 but I end up paying for same problem $288.48 that's about double the first estimate.
The communications around this appointment and a prior one for an oil change were excellent and it is GREAT to be able to simply work at the office (or at home) as the car is being worked on. John was responsive to schedule changes due to the weather and great at explaining what was needed and fixed in layman's terms without being condescending.
Had an oil change & tire rotation...it went fast and smoothly. Mechanic identified few others issues including brakes, battery and brake fluid level. Checked out the brake fluid one quickly...didn't find any issue there. There were plenty of fluid left, not as noted. Battery seems to be leaking...will replace. Brake pads haven't been checked. $300 to do brakes are pretty steep...
John was great! He came early and took care of everything.
John was amazing! He was friendly and very knowledgeable. I will 100% use him again for any future problems!
John was great! He was very friendly and explained everything well. Communication about the appointment change was also very efficient. He showed up on time and completed the oil change and tire rotation within an hour!
John was awesome- so friendly and really knew his stuff. Very glad to have found him!
he is a nice car and helpful. thanks a lot
John was extremely friendly, professional, and honest. I was very happy with his service and his professionalism.
John was great and excellent mechanic. It was great experience to see the detailed report by email right after the service.