2014 Hyundai Elantra Coupe 101,250 mile service at the convenience of your home or office

My appointment was between 1:00pm-2:00pm. Even though Robert was only going to be a little later then 1:00pm he called to let me know what his ETA was going to be. Robert did a through inpection on my car and broke it down so I would understand everything that is going to be on the estimate, which was very much apprieciated. I have to admit in all the experience's I have had with mechanic's, this has been by far the best.

Patrick was very prompt, kind and explained things well so that I could understand. I have used him in the past and will continue if I need to. I also like that the work is guaranteed for a year. I would recommend Patrick to everyone. Keep up the good work.

Chris contacted me at our appointment time to let me know he was getting the parts & was on his way. He was knowledgeable, friendly, and efficient. He answered all my questions and showed me the old part that was replaced. I would absolutely recommend him & plan to utilize his services again! On a separate note, customer service had added on an additional anticipated part, which Chris told me was not needed in this circumstance & he was returning. (All parts that may be required are brought to the job.) When I inquired about the charge he went above & beyond the normal process by contacting his team lead to immediately process this refund so I wouldn’t have to wait until after the weekend/Monday. His refund request was followed up on by Jennifer in corporate within 20 minutes who was kind and efficient in rectifying this. Again, I recommend Chris for his knowledge, efficiency & customer service. I needed a local (non-chain) mechanic & I have found one.