2002 Honda Insight 11,250 mile service at the convenience of your home or office

Awesome service. He kept me informed about the status of the parts (yourmechanic ordered incorrect parts). Very honest and professional throughout the entire experience. Even called back to make sure my refund was processed for the additional parts/accessories that weren't needed.

Another great experience with Luis and YourMechanic. Had gotten a recommendation from my usual dealer to replace the rear brake pads, and when I first used YourMechanic a few weeks ago, Luis (who was my first YourMechanic mechanic) diagnosed the same potential concern. Got a quote that was almost 20% below the dealer quote, so elected to move forward, and was given the choice of an earlier appointment with a different mechanic or waiting a day for Luis to be available. After doing such a good job the first time, I waited the day, and am glad I did. Luis showed up early and, after informing me that an optional service I had requested (based on my dealer's recommendation) was likely NOT needed (how often does a mechanic tell you you need FEWER services?!), he got straight to work. He showed me the system and explained what was and was not required. I left him alone to work and before I knew it, he was knocking on the door that he was done. Easily saved me 5-6 hours and a whole bunch of hassle (and some money) compared with dropping the car off at the dealer, waiting or getting picked up/dropped off... Luis is pretty much now my go-to guy - why deal with taking your car somewhere when a nice, qualified, courteous mechanic can come to your door.

Efrain is top notch. He arrived 15 minutes EARLY and was extremely professional. He answered all our questions, and did all the diagnostics and troubleshooting we had requested to isolate what the actual issue with the vehicle was (needs a new starter). We are so happy with his service that we want him to do the follow on work as well. Truly a professional.