1997 Ford F-250 HD 12,000 mile service at the convenience of your home or office

This way my first time using the Your Mechanic service, and I found it to be a very good service. My concern was that my car was overheating and Jay spent a good amount of time checking out the condition of my car. He not only explained to me what he found, he also showed me with photos of the readings of his diagnostic equipment. He performed good performance tests, plus, when he was finished, he was very pleasant to talk to and shared a lot of good information.

He was professional, on time , and straight to the point. He gave me a diagnosis that Im 95% sure about. He is the mechanic not me. I just hope this fixes the problem. I am going to continue to request him when I need services done to my vehicle.

I was really nervous going in knowing the car is old and expecting the worse, but Michael- right from the start- made me feel comfortable. He's easy to talk to and as he was moving about the car he gave me updates and explanations all throughout. It may have been mostly bad news, but it's the miracle I've been praying for. He did the best he could during the diagnostic and I felt that so definitely put trust in him.