1998 Ford Contour 72,000 mile service at the convenience of your home or office

Jay arrived early and was prompt in addressing the issue. He provided a thorough explanation about other issues with my vehicle. My car's up and running again, thank you!

After Pep Boys diagnosed my truck as needing a $1500 repair of replacing the fuel pump assembly , fuel pressure regulator , and fuel filter , I was very suspicious . I made an appoint with " your mechanic " . Carlos arrived right on time and conducted an initial trial of starting the truck . He decided to run a few tests and determined that the fuel pump and fuel system was fine . He saved me a small fortune and suggested that if it gave me trouble in the future , I should schedule a further analysis with "Your mechanic" .

first mechanic your mechanic sent out didn't complete the job, and in fact left the right wheel in such a manor that it would have come off. after going back and forth with your mechanic, they demonstrated proper customer service by sending out james the next day, him agreeing to take on another job even though he was already scheduled. he came fully prepared to undo/redo/properly repair, quickly, efficiently, professionally. as a contractor myself, i fully understand the concept of proper customer service-- the guy nailed it!!!