1992 Ford Aerostar 82,000 mile service at the convenience of your home or office

Very professional keeps the customer very informed on the progress and the repairs that we’re done and the repairs that may have to be done. Thank you.

Daniel gets an A+++ from me. He proactively moved up my appointment time which really helped me out. Then he made 2-3 recommendations about some safety issues my car had. He came back a couple days later and fixed those issues very quickly and efficiently.

Simon did a fine job changing the oil pressure sensor. However, he was 3 hours late. Which appears to not be his fault but the fault of Yourmechanic.com. He was scheduled for 2 vehicles at the same time. Not sure how that happened, nor why no one from Yourmechanic.com bothered to let me know that he was going to be late. It would only have taken a text to alert me. But no. I had to call Yourmechanic.com twice to get status updates. And I'm not sure how to deal with this issue. They charged me $99 for a $10 part. Not Simon's fault though.