2017 Audi SQ5 100,000 mile service at the convenience of your home or office

I was surprised (first) to learn of YourMechanic.com. I was equally surprised of the level of professionalism of the mechanic (Ben), his knowledge of Audi's and ease with which performed his task. I most definately will be utilizing YourMechanic.com services in the future and hope to have Ben perform these service.

Pradeep arrived early which was great and changed oil on my Audi TT. Cost of the oil change went up by 100$ after needing more time to remove under car protection pan. Due to not being in a shop with a lift, the pan took longer than expected to take off which added extra time to the job. Perhaps an oil change for this particular car is better off done in a shop. Pradeep was very professional. First time using YouMecchanic but maybe this car should just be taken to the shop.

When he arrived I asked him if he had the scan tool to register/code the battery. He told me no scan tool was necessary I immediately called customer service they advised me I would need to make another appointment with a mechanic that had the proper scan tool. I gave the phone to the mechanic he and customer service agreed he would complete the install and try to code with a scan tool he had not Audi specific. When completed the alarm would not shut off eventually he fixed that and said he manually coded 1 key and said he couldn't encode the other, now the convertible top dose not work, traction control light on as well the top these were not an issue before the new battery was installed. When I got the estimate the details explained that some batteries of German auto makers need them to be coded, I have installed dozens of batteries in my life time, I chose to have Your Mechanic do the battery installation because I dint have the proper scan tool and.