I have been an automotive technician since 2009. I have lots of experience as a mobile technician and can work on Domestic, European, and Asian cars. I love my work and look forward to assisting new and returning customers!
Roberts I wish you were here to actually see how Dennis was doing on my car I believe that he didn't have that much knowledge of the Subaru Tribeca and he and he needed you to guide him on
Robert did a good job and a nice person, however I felt 'YourMechanic' have logistics problems in not knowing my car well enough on its requirement before the services. 1) The oil bottles clearly stated it is for gasoline engine but my car is a diesel one and required .51 compliant engine oil and not .31. I had provided my VIN upfront (MB ML350 Bluetec 4 Matic 2014, 3L 6V). 2) I had to use the same old oil drain plug gasket since the right size copper gasket was not arranged. It was poor of YourMechanic in not getting the right parts. It caused more time of Robert which was all in vain and this could have been avoided if propert parts were arranged.
Robert was on time and got the job done on time. He was great
Robert was not the mechanic that came to work on my car.