1993 Ford Festiva 63,000 mile service at the convenience of your home or office

Andrew is an amazing mechanic and a very good hearted person. I would say you all are very fortunate to have him on your team. He did an exec excellent job and I would love for him to work on my car in the future.

Breck was sent as a replacement mechanic for my original morning booking that was a no show. He arrived on time, with all tools and parts needed for the job. Unfortunately, he was unable to get authorization for additional parts and was forced to spend a very long time on the phone to get authorization to update my quote and purchase an additional part for the job. He did not have everything needed at first (he was covering last minute for thr no show), but he got things squared away quickly. He is very bright and professional, and answered all my questions thoroughly. His customer service skills are excellent. Unfortunately the company was horrible. They are very difficult to contact, and I know this because I spent over an hour.on hold with them to get to a representative. Once I got someone, they were helpful. It was December 26th, so I can understand being understaffed, but had this been an urgent repair, I would have been in trouble. Breck made the entire service a pleasure. If only they would stock their mechanics better, he would have completed the job much sooner. He stayed as long as it took to get the job done, and let me take a test drive before I even had to pay! I would only use your mechanic.com ever again because Breck is one of their finest mechanics.

Our experience with Simon was wonderful. He was very professional and friendly. He called the day before the appointment to confirm it and go over the problems with our vehicle. He arrived right on time, went straight to work and had our care up and running in a very short time. He explained everything he would be doing. I liked that he was very friendly and that we were able to converse while he worked. I will gladly recommend Simon to anyone I know needing a mechanic. I could not ask for a better experience.