I have been an automotive technician since 2006. Over my career I have worked for major repair chains, independent shops, and for a roadside assistance company. My experience ranges between Domestic, European, and Asian vehicles. Customer satisfaction and complete service is my goal in every job.
Outstanding Mechanic. Inspected the vehicle and diagnosed the root of the issue. Discovered that it was more than a failing water pump. Robert not only explained the cause of the vehicle problem; but also showed me which parts had to be replaced and why. While performing the repair, Robert maintained a high level of professionalism and courtesy. In my opinion, he went above and beyond.