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Best of 2018: Customer Reviews

2018 is almost over, and we want to acknowledge our most-satisfied customers. As we look to improve and expand our business in the new year, we want to thank our internal team, mechanics, and the continual support of our customers. We will continue to strive to bring the most affordable, convenient, and transparent automotive services right to your door.

Your feedback has taught us so much, and we aim to apply the knowledge we’ve gained to even better services in years to come by only working with the most-skilled mechanics. We offer our sincerest gratitude to all who have used our services, so we’ve compiled some of the highest reviews from the past year.

Fred - San Francisco, CA

The serpentine belt on my 2003 Mitsubishi snapped a mile away from home but I was able to get it home and parked in the driveway. After viewing YouTube videos for replacing the belt on this vehicle I could see it wasn't something I wanted to try myself. (Many years ago, I had easily replaced a fan belt - they make these things more difficult these days!) After searching on Google I found yourmechanic.com and booked an appointment for the next day.

Talk about convenience! I didn't have to worry about getting the car dropped off and picked at a garage. John arrived on time, explained every step he was doing. He obviously was experienced and knowledgeable and answered all my questions. It was great to be able to watch him work and learn (and yes, I learned that I couldn't have done the replacement myself, especially since it entailed jacking up the car and working part of the time underneath). He didn't try to upsell me but noted that the water pump was a little squeaky so just be aware of it in the future. He also gave me some other tips on the vehicle. I won't hesitate to use yourmechanic.com in the future. Read More

Amanda - Phoenix, AZ

When I originally booked my appointment, the only time available was 5:30 pm, but Peter called me around 2 pm the day of and told me he would be in the area if I was available. He came to my work, fixed the bulb and was out of there in under twenty minutes. (The bulb had fused to its holder and had melted it a little, so it took a little longer than expected to change it out.)

He joked that the paperwork would take the longest, and he was right! Booking the appointment was a breeze. The hardest part was trying to find my VIN number on my car. I would 100% recommend Peter to a friend. He was very friendly and answered all my questions. I can honestly say that I don't have anything negative to say about my experience. Read More

Justin - Escondido, CA

This service is great and just as advertised. Professional, skilled mechanics meet you wherever you are to assess and fix your vehicles problems. From emergency breakdowns to routine maintenance, they can provide almost any service you need. Their automated invoices give you a clearly itemized record of the work that's performed and the parts required. Sometimes the service can even be cheaper than just getting towed to your dealer! Trevor was on time, professional and clearly described the problem and repair options for my vehicle. Using Your Mechanic saved me a fortune! Read More

Matthew - Arvada, CO

Scott came by today and was the most transparent and knowledgeable, as well as professional mechanic I have ever worked with. He gave an honest diagnosis and explained as much as I was interested in knowing in a way that I could understand. I will definitely be using YourMechanic again and requesting Scott if he is available. Great service - 5 stars! Read More

Denice - Lawrenceville, GA

This was the easiest car repair service I have had in a long time. No smelly waiting room with bad coffee and best of all, the waiting area was my living room. The mechanic was very polite and professional. I am happy I choose YourMechanic. Read More

Cindy - Miami, FL

This is the second time I used YourMechanic's service. Both appointments were great. In this appointment, I needed a mechanic to perform a diagnostic evaluation of my car because my AC is not working. I met Justin, my mechanic. He is very friendly. We found a great shade for him to work on the car since it was a Hot Saturday! We spoke about what is going on with my failing AC. He checked visually then he got the diagnostic computer and ran it. He checked relay switches, fuses, etc. He saw my compressor is the one causing the ac problem. I'm very grateful for his knowledge and how he explains things so you can understand the way the parts work.

I truly recommend YourMechanic as they can come to your home or job. They also have weekend appointments which are great for working people like me not to miss work for an auto repair. The website is great as you add the services you need and if you are not sure the system will ask you to find the repair you need. It breaks down the cost if it were to be done at a dealer shop, the amount YourMechanic charges plus the charge for labor and also if you bought the parts somewhere else but just need to find a mechanic to install it, you can do that too. It's great, peace of mind, auto repair in my home or job at an affordable price. Try it for your next auto repair. Thanks, Justin! Read More

Jonathan - Los Angeles, CA

I cannot emphasize enough how great Lucas is! A true professional who sees what is best for your vehicle. He has time and time again delivered nothing but exceptional service. I highly recommend Lucas! Read More

Shanieka - Houston, TX

Breck is the best in the business, between his work ethic and friendliness. He knows his work and I will ALWAYS request and recommend him!!! Thanks, Breck, you are the BESTEST!!! Read More

Melissa - Dallas, TX

Daniel arrived 15 minutes before the appointment so he would be set up and be ready. I was impressed with how professional and courteous he was the whole entire time he was here. He inspected the car from bumper-to-bumper. He was very thorough and answered all my questions and I had a lot of them. He was very knowledgeable and he didn't make me feel stupid for any question I asked, and sometimes that's hard to find in a mechanic.

This was the first time I've ever had someone come to my home for car repairs and it was great. Because of Daniel, I will definitely use the service again. I would recommend him to family and friends. Thank you, Daniel, for everything you did I really do appreciate it. Read More

Rubynelle - Woodstock, GA

I was amazed to get an appointment so quick after discovering hot air blowing into my car instead of cool. I was more amazed that David would come on a Saturday! He not only came, even a little early, but he quickly got cold air for me, also flushed my brown brake fluid and refilled the tank with pretty yellow. David explained the AC problem and warned that his "fix" is probably temporary and why.

Since I drive my car only a couple times a week for short trips, I will wait to get the system replaced until it becomes necessary, then request David. David is the fifth service person I've dealt with through YourMechanic, each one excellent, personable, professional, knowledgeable, and efficient. Read More

For questions about mobile car repair, call us at 1-844-249-6752.

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YourMechanic

Life’s too short to spend it at the repair shop. Enjoy convenient car repair and maintenance at your home or office. We offer fair and transparent pricing and provide estimates upfront for hundreds of services on thousands of cars.