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James was prompt, efficient and knowledgeable. I would highly recommend his services to anyone who needs work done on their vehicle
Prompt, quick and professional!
Manuel arrived with a positive attitude, introduced himself, and gave me his card. He quickly began to work on our Jeep that had the check engine light on. He began his diagnostic, assessed the engine section by section and within 15 minutes had discovered what AAMCO could not in the 10 hours they had our vehicle. The PCV hose with a significant hole. He quickly found the part at our local Jeep dealership, and within minutes had replaced the hose and cleared the check engine light. I can't tell you how impressed my husband and I were (and relieved) that we found Your Mechanic. We highly recommend Manuel Sanches and Your Mechanic. They are true to their word and come to you wherever you are. The cost was hundreds of dollars less than quoted by other "professionals." Total cost: $80 for the diagnostic and $22 for the PVC hose compared to over $200 from AAMCO. My husband is looking forward to having his truck worked on next!
Manny is such a great mechanic. Recommended getting all my fuel injectors replaced so I wouldn't have to deal with issues down the road. He was very friendly and did his work in a timely matter. I got my car back and it's runs like a beast! Thank you Manny, I will definitely use your service again!
Unlike the other lube companies, Kevin didn't try to up sale me. I felt very at ease with the way he explained the workings of my oil in my car,he said "the oil was it's life's blood" and that i understood. He also pointed out a few other things that I had no idea that was going on just a spot of oil here and one there,caused by a leaking oil filter, that was it. Another place said it would be a few hundred dollars to repair. Thank You Kevin and Your Mechanic
I’m extremely upset over the overhaul of my Jeep on April 15th. I was under the impression the mechanic checks out the repair service before he sets off to work on the Jeep. I found out by the mechanic working on my Jeep that this is not true. He supplanted the power steering pump without checking the vehicle out. He asked me if another mechanic had come to diagnose the trouble. I told him no. I did not know this was a part of “My Mechanic”. He assured me this was not the case. Evidently, according to the mechanic a wrong part was purchased for the Jeep by “My Mechanic”. He had to pass on my Jeep to go to another job at 1:00 PM. He came back later that evening, I’m assuming with the correct part needed for the Jeep. From there I was told I would need a hose for the steering pump. He told me to call “My Mechanic” in the morning. I followed up with the phone call approximately 7:45 AM the following day. The individual I spoke to, told me not to worry my mechanic would be out today. I attempted to tell him about the hose needed and was cut off very abruptly from finishing what I was instructed by the mechanic As to tell the office what the problem was with having to have a new hose. No one called or showed up to work on my Jeep at all that day! Around 4:30 PM, I received a text message from the mechanic that was working on the Jeep. He inquired, if I had called the office that day. I texted, absolutely first thing in the morning. I was told you would be here to fix my Jeep. He texted really! I did not hear from him again until a few hours after. He texted me, it was going to cost me another $300.00 for the hose and labor. I did not possess an additional $300.00 to fix the Jeep until May 13th. I have no idea what is going on with the Jeep. Why it was not inspected before starting the service work on it. How do I generate the job to be finished on my Jeep on May 13th, as I have no idea what was done to it? Where did the old steering pump go if a new one was set in? It is harder for me to steer now than before it being worked on. This leaves me having to let it sit when street sweeping comes through. As it is nearly impossible for me to turn the steering wheel to move the damn Jeep. I’m very upset about the whole state of affairs. I received no paperwork. But gave him a monetary for working on the Jeep. It was suppose to occupy two hours to complete the job. I have no idea what new part was ordered wrong and that he had to run and get to replace the wrong part ordered. I’m writing this now to your company because I have been so extremely upset over your company’s services, I’ve been lose for speech on the unprofessional of this complete situation. Also, the information listed on the website for my Jeep is not correct. This needs to be corrected. You have the Jeep with not the actual mileage on one description and the other description of the Jeep is not actually correct either. For future checking facts I want this corrected, as I plan to sale it!
Robert was on time, professional, and well-versed. He was able to diagnose my issue, which was different than my assumed problem. Strongly recommend and will be using the company again because of him.
Once again Robert did an excellent job changing the oil in my Jeep. Took time to do a complete all inspections. Friendly and informative.
He arrived expeditiously, had patients, good communication with me, was very good with explaining the things that I had questions on. He was awesome
Jose was very knowledgeable. Performed great troubleshooting to identify the root cause.
Very knowledgeable and professional