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Explained everything with me, test drove vehicle and double checked everything telling me why perhaps this occurred. Very outgoing and pleasant. Was not rushed and took his time to access the situation and listen to what I had to say about my brakes prior to having the pads and rotors replaced. Respected my views as I have owned these types of cars for over 30 years and not entirely ignorant to the workings of a Mercedes.
One of the best I have met, clearly explained everything to me, (female), showed me what was going on with my car and how it should be corrected. Met my husband and also kept him informed of what he was doing to correct the problem. It's too bad he had to correct work another mechanic had done. He should have been assigned to do it the first time. He was on time, left the area clean and I couldn't ask for a better mechanic. Will ask for him next time for my other vehicle.
I loved the service very convenient and done in a timely manner.
Quick and thorough. Very pleased
Jose was actually early which was appreciated. He was ready to work and hopped right to it. He said it would be 2 hours but he was done slightly sooner which was also nice. He explained all that he did afterwards. The car drove like a dream (again). Thx Jose!!!
Jose was very professional in evaluating auto issues and very helpful explaining parts. Will he return to fix my auto problem?
Very nice young man. He was on time and finished quickly. Do hope the 4th time is the charm.
Excellent customer service. Great communication. Made me feel at ease. Explained everything in detail.