Suzuki Grand Vitara Brake Shoe Replacement (Rear) at your home or office.

Only comment is that the odometer reading sent in a follow up email along with "maintenance recommendations" was wrong. It is way off along with the estimated miles per day. I bike the estimated miles per day, not drive!-P So presumably the suggested maintenance is also wrong. Strangely it then has a link to enter your odometer reading, so not sure if that was totally random message. It made me go back and look at the service report which actually has the correct odometer reading so I guess that maintenance recommendation email seems to be totally random/phishing. But speaking of odometer reading on oil change, although I understand this is an online based service, no sticker/info about the next recommended oil change odometer reading (most oil change places do that).

Overall a good experience, turns out our brakes were not bad...I sure do wish the squeeking would stop though. It is a great mystery. Melvin was courteous, didn't try to upsell or sell me on something we didn't need. Will use him again.

Great job. Fast and reliable

Robert did a great job, I was very pleased with his professionalism and his service. I don't particularly like the business model. I had alerted you earlier to the fact that the battery was dead. I didn't need an expert to tell me that. I would have thought that you all would have sent a replacement battery with him in case I wanted to replace. You lost an opportunity and a sale there. I immediately took my vehicle in to the dealer and am getting a new battery, plus getting the other minor issues I needed to address fixed. So, I won't be using your services. But, that has nothing at all to do with Robert. He was great.