2018 Jaguar XJR575 48,000 mile service at the convenience of your home or office

Chet showed up and did exactly the check that I expected to test for fuel pump failure...I didn't know how or where and would have done it had I known. Regardless, we came up with the same result--pump failed. He was ready to do the job, but made clear what the hardest part would be. Being the car is a Jag, it was clear that the design engineers had never had to do maintenance on one...he set aside the time and checked to see of a cheaper pump might be available. Point made. He was working to make his customer happy while still doing the work needed. Told me about a few things besides on work I could do myself vs. have done. My kind of mechanic. Let the pros do what the pros do, let us knuckle busters do what we can to feel proud of ourselves. Great guy.

Joseph showed up at the scheduled time, listened to what I had to say, asked a few questions, and then methodically started checking the problem. He was able to pinpoint the problem and identify why my car wouldn't start. He also performed an inspection of the car which I didn't think was necessary but he uncovered a couple of additional problems I wasn't aware of, thank you.

Great experience! Showed up as stated, and get me informed during the process. Did exactly as described per the service. Lastly, broke down to my level what was wrong with the car and what needs to be done next. Would highly recommend him.