1996 Honda Civic del Sol 26,250 mile service at the convenience of your home or office

Jay is consistent and highly knowledgeable. It is always a pleasure having him as a person we can always rely on and be assured that he will not "add on" extra work that was not needed. Honest, trustworthy, consistent, and always on time. Wish we had more like him in our society.

Apart from not arriving at the exact time planned (but within the 30 minute grace period YourMechanic specifies), the appointment went very smoothly. He was very specific in his feedback regarding observations he made during the inspection, and helped me understand how much urgency I should have in addressing them, which is a nice change from my typical dealer visit used to be, where it seemed every little item must be dealt with immediately.

My car overheated and I was scared to drive it anywhere so I tried out this service that I had never heard of before. I booked Ross online that night to come the next day. I was nervous and apprehensive since I had never met him and had no idea what was actually wrong with my car. He showed up within the hour window, took a look and told me my radiator was cracked. I absolutely had to have my car for an appointment the very next day and started to think it was hopeless. Ross assured me he could fix it, made some calls, ran to the parts shop and fixed my car that very night! He went above and beyond to explain to me exactly what he was doing and why. I can not express how happy I am with the entire experience. I made it to my appointment the next day and everything turned out great!