2016 BMW 340i 120,000 mile service at the convenience of your home or office

Clifton is very knowledgeable, and explains what he is doing and why. He made two repairs, and in both cases, showed me the failed parts, and showed how and why they wore. During the first job, Clifton said that he needed to do some research to properly complete the task, and sure enough, he showed up the next day at no additional charge to finish, resulting in a failsafe repair. During the second visit, Clifton completed a drive-belt assembly installation that required the disconnection of many surrounding parts, which he easily re-connected after installing the worn drive-belt assembly. The car is running beautifully. Lastly, Clifton was prompt and efficient in his approach. In fact, I would not have even noticed the second repair had it not been for his sharp eye.

Mechanic did the job that was request. The problem has to do with the final price. I originally got a quote on the web for $199.67 and since this is my first time I wasn't sure if I wanted to go through with this so I called the 800# to get additional information and they said I will get 10% off if I book with them while on the phone with the same quote I got the web so it would be 180.67 to replace ignition engine coil. But once the job was done, I got a final bill for $215.25 When I called the 800# to get an explanation of the bill, they said the quote on the job was $235 and with the 10% discount came to $215.25 It's odd that the quote became $235 when it was $180.67. Clearly this is bait and switch to increase the final quote so with the so called 10% discount came to the same amount as the quote I got on the internet. The 800 # representative tried to explain that their was check engine light check that was done which was $99. If that was the case the bill should have been $324 so that explanation made so sense. Furthermore, if that was the case, they needed to give me a new pricing quote and let me know the new price for me to authorize and agree on the price. That never happened so I know the phone reps explanation was totally made up. The mechanic was knowledgeable and did the job well. The company tactics are questionable and I would never use this company as this was clear marketing and bait and switch approach. Make sure you get the final quote before any service is performed so you don't get nay surprise with the final bill that is different than what was promised.

I recommend Jaime to every person needs work on their cars. He showed up before the appointment time. Listened to me explaining the issue, knew exactly what to do and what to diagnose, and in few minutes he found the problem and shared the solution with me. He recommended other preventive actions to avoid future breaks and mechanical issues. He was very thorough and helped reset other dash board light that wasn’t part of the problem that he came for with no extra charge. Very pleasant, friendly and sincere. I felt very comfortable dealing with him from the very first minute. As promised, he checked all lights, fluids, tires, breaks. dashboard, AC, and many other areas to make sure all are working perfectly. Best service from the comfort of my driveway, no need to drive to a mechanic shop and charges were definitely less than other mechanics.