Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 4 reviews.
Angel was professional and highly communicative. Although the air quality was poor ( 100 degrees with humidity) Angel worked diligently and completed the task with precision. He provided me with some helpful information and explained each step in detail. I look forward to working with Angel during my follow-up services.
Simon called and notified me he was going to be late 5 minutes after my actual appointment time. He got here about a hour later, but was not able to help because he explained “what’s wrong with the bmw needs to be diagnosed specifically by bmw” and his “company doesn’t fix my car’s problem”. Ultimately, I was charged $99 just for him showing up. First, Customer service shouldn’t have matched him as my mechanic if he doesn’t work in bmws. Next, I paid $99 for a mechanic that arrived a hour late and couldn’t even work on my car!