5.0
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 4 reviews.
He was professional, focused and got right down to the issue and fixed it fast. Couldn't have imagined a better first time experience. I would have Theo fix all my cars if he's available.
On time and knowledgeable.
Terrific! Showed up on time. Professionally went to work immediately. Knew exactly what to do and completed the job in amazing time. Cleaned up and... done! What wonderful service! Had I gone to 'the shop'...it would have cost nearly a $1000. Instead it was under $250.00. If your car is outside warranty it is insane to not use this service.
We were very happy with Theodore's service. Our van had a slightly different oil pan plug than normal (from the last oil change), which made the oil plug gasket we bought not work, but Theodore had a even better part in his truck. Theodore obviously has a lot of experience, and was able to give us good advice on what to do about a couple of things in the car that might/might not need further fixing. I was concerned about the "generic" level of the parts that were going to be supplied in the Yourmechanic quote, but Theodore mentioned that we can upgrade those parts as needed. He sounds very flexible, as does the Yourmechanic platform. He was able to schedule me for an appointment to replace an EGR solenoid in about 30 seconds, from his phone. (We knew we needed something like this when we scheduled this inspection.) You can tell from his comments that his highest concern is getting the job done right (as opposed to doing it quick, or following some rigid standard of what should be done.)
