5.0
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 4 reviews.
Top-notch work, efficient, reliable and trustworthy.
Verne is very informative and honest.
Jose got to my house before me so he was very prompt (my apologies for being late). Chatted a little to let him know what happened to my car and then he started the repair. I have a 1985 Celica Supra and it needed an alternator replacement. It was straightforward. I went to go walk my dog and clean the house while he was fixing it. After he was done, I had a few questions and he answered them all. He did a rundown of the status of my car and any recommendations for other things to maintain/fix. He was very honest and wasn't trying to swindle more money out of me/push me to do unnecessary repairs. We had a little small talk after about the car and its history. Jose was great and has been fixing cars since 1969, so experienced. Beforehand, I have read his other not so favorable reviews and reached out to customer service to ask what was the action taken to satisfy those customers. I was assured upper management took care of it. I had a positive experience myself and am grateful this company makes house-calls because if it didn't, my battery would've drained again and it would cost me a tow to a regular auto-shop. Thanks Jose and YourMechanic!
