Reviews From Real People Like You

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4.3/5
Average Rating
6
Total Reviews

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Vehicle Make

Showing 6 reviews in "Los Altos, CA" on "Lexus" makes.

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Services by Khoa Nguyen

Very pleasant and thorough

Services by Jason Certeza

Services by Adam Mackay

Services by Honorio De Jesus

Honorio was great but the fact that the service, people, whoever they were, gave him the wrong battery is inexcusable. Then when he called in to discuss the problem, the women on the phone had a hard time dealing with the situation. This was a horrible waste of my time and his. Also, there is no place on the order form to make changes. I needed to change the contact phone and I for the service, and I couldn't.

Services by Robert Mostipak

Robert was extremely thorough and professional in his work to diagnose and fix the emissions systems of the 1999 Lexus. I was impressed that he methodically debugged the problem to find and replace only the parts that were malfunctioning rather than a more costly approach to change everything they MIGHT be the problem. His communications related to his arrival on site and the arrival of an additional part that had to be ordered overnight was definitely appreciated. 5 Stars.