4.5
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 4 reviews.
He is a real professional!!! I would recommend him to anyone!!! Justin is a rock star!!! You guys are lucky to have him.
Justin was on-time and very professional and courteous.
I have used Justin before and I have been pleased (I even referred a new customer). This time however I had an issue. I was told my serpentine belt was cracked and needed to be replaced along with some other things. I remembered I had just had my serpentine belt replaced less than a year ago at Jiffy Lube. I was concerned. That weekend I went to Jiffy Lube and they pulled out the serpentine belt in front of me and there are absolutely no cracks. I'm concerned that as a customer who may not have remembered they replaced their belt would have gone ahead and scheduled that service unnecessarily. I just felt this was not really cool and I'm not sure if this is a YourMechanic technique or the technician. Either way, I'm displeased with this upsell.
