Skip the auto shop - Our mechanics make house calls

Q: Vehicle won't start; engine turns; stalls

asked by on

After attending a sports game, I returned to my truck and it wouldn’t start. The engine is turning and trying to start, plus it sounds normal while it’s trying. So I'm sure it’s not the battery. The Check Gauge light came on the dashboard and it has the battery icon below it. The problem probably isn't the fuel because I had 150 miles left (a quarter of a tank full). The lights, windows, radio, etc. are all still working and do turn on. However the truck still stalls. Can you please tell me what is causing these problems and what to do to solve them?

Hi, thanks for writing in about your 2002 Ford Excursion. The first thing to check is the glow plug control module (GPCM) connector. Ford has a TSB out for 2002 and 2003 model Excursions with a diesel engine where there are issues with the connector, and this can cause a hard/no start condition.

There is a replacement connector kit available to correct this issue. You may want to enlist the help of a mechanic, such as one from YourMechanic, who can complete the diagnosis of the GPCM connector and have the tools and expertise to install the updated connector kit.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Transmission won't go

Hello. If the transmission was leaking then the fluid needs to be checked first. If it got low enough then this can occur. If it is low then I would add some fluid and see if it helps. If not...

Q: Diesel trucks idles fine but after driving doesnt idle

You will need to have the charging system and batteries tested to see if you have a defective battery or the charging system is not recharging them. Since you say you jump started engine tells me the batteries were dead...

Q: The engine stalls when I put the car in reverse, but if I go past reverse into drive there is not an issue.

Hi there. Usually when you shift into reverse and engage the brake it will cause the engine RPM to drop; as it's creating a load against the transmission and the engine. If the engine stalls, it may be caused by...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.