Skip the auto shop - Our mechanics make house calls

Q: Van wont turn on

asked by on

My van won't turn on, it just clicks. I gave it a jump but I put it died after I put it on reverse. I replaced the battery and it will turn on, but it hesitates and jerks when I try to move it. Could something else be wrong?
My car's transmission is unknown to me.

Hi there, thanks for writing in. I’d be happy to help. This suggests potentially a starter relay problem. Often times when the starter relay is faulty, this will cause the car to click as you describe when turning the key. This relay directs power from the battery to the starter as the key is turned. If you would like help, consider having one of our expert automotive technicians come to your home or office to inspect and diagnose this issue for you, and make any repairs (such as replacing the starter relay) as needed.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: What's wrong when the starts and runs than starts sputtering and the car smells like burnt oil

You need to check the oil and coolant to see if the coolant is low and oil is contaminated with coolant. This engine is known to have intake manifold coolant leaks into the engine and the head gaskets leak coolant....

Q: HELP!

Hello: Anytime you're ECU stores an error code, it's typically a sign that a major mechanical or electrical issue could cause serious damage to the engine. In this case, the P0305 OBD-II Trouble code indicates that the engine control module...

Q: AC stopped blowing

I would ask for help from one of the mechanics at YourMechanic. They can come to you and check your air conditioning system and fan belt to see what is causing your problem. Once the problem has been diagnosed, they...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.