Q: Van door must be opened manually and handle broke off

asked by on

After shopping, I used the liftgate and then went home. Later in the day I opened the liftgate to put equipment inside and when it opened, it dinged several times and then closed. After it repeated this a few times, then it would not open electronically. After turning off the electronic button, I decided to try to open and close it manually, but it would not stay open unless I helped it up. The next day I expected to have to use it manually again and when I started to open it, the handle came out in my hand. Now the door will not open at all. What needs to be done to fix these problems?

Hey there, thanks for writing in. I would check the fuses and relays for this system. It is also possible that the electronic motor portion of the liftgate and latch has failed. If you would like to have this done, a professional mechanic, like one from YourMechanic, can properly diagnose and repair the related electrical circuits.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1,000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Van door must be opened manually and handle broke off

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: toyota carina 3 1996 diagonestic port

Thanks for writing in about your Toyota Carina. You should check in behind the left change drawer. You have to remove the drawer to see the connector. If the connector is not there, the next place to check would be...

Q: Highway driving or when stopped, minivan stalls and quits

This is a known issue for your model SUV. Your Mercury dealer has a Technical Service Bulletin regarding this problem (#06-14-10), which addresses re-sealing the computer module. Contact your dealer regarding a repair appointment, any potential charge or customer goodwill...

Q: Door locking mechanism malfunction - 1992 Cadillac Brougham

Hey there, thanks for writing in about your 1992 Cadillac Brougham. The door lock actuators will start binding and not allow you to lock or unlock the car. If you cannot find the parts, then you could have them removed...

Related articles

P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.